The Challenge

As compliance standards tightened and cyber threats evolved, Freedom Health faced growing pressure to maintain secure, reliable systems without in-house IT resources. Their existing approach left gaps in risk management, especially around HIPAA documentation and proactive monitoring. They needed a solution that would minimize downtime, secure sensitive patient data, and help them stay ahead of ever-changing regulations.

The Solution

Securafy provided Freedom Health with a fully managed IT and cybersecurity solution built for HIPAA-regulated healthcare organizations. The partnership included:

• Proactive 24/7 system monitoring

• Regular HIPAA compliance audits

• Secure backups and disaster recovery

• Responsive helpdesk support tailored for healthcare workflows

“Securafy is proactive in ensuring we are safe, our data is safe, and our client’s information is safe,” says John H., Founder and President.

Rather than reacting to issues after the fact, Freedom Health now operates with complete confidence — knowing their systems are secure, their compliance is handled, and they have a partner that evolves with the industry.

The Results

Since partnering with Securafy, Freedom Health has gained complete confidence in the stability and security of its IT systems. With 99.99% uptime, faster response times, and dedicated HIPAA compliance support, the team no longer worries about cyber threats or regulatory risks.

What changed:

• Zero disruptions due to security breaches or compliance issues

• Rapid response with 3.89-minute average ticket response time

• Consistent 32.2-minute resolution time for IT support

• 96.4% satisfaction score across regular client surveys

• Patient data remains protected and accessible, allowing staff to focus on care

“The single biggest benefit we’ve experienced is the top-quality security. Securafy is always ahead of the game,” says John H.

Today, Freedom Health runs smoother, safer, and more confidently — with a trusted IT partner right beside them.