Beyond IT Support: How The New Albany Company Built a True Cybersecurity Partnership with Securafy

Industry: Real Estate
Challenge: The New Albany Company needed more than a reactive IT vendor. Their leadership team was looking for a long-term partner that could evolve with their security needs and support a diverse, fast-paced community organization — not just keep systems running.
Results: Securafy delivered a consistent, always-available IT experience with deeper layers of cybersecurity protection. The result: stronger infrastructure, clearer visibility, and a team they could trust to be there when it matters most.
Key Product: Managed IT Services, Cybersecurity Services, CTO / CISO Services, Remote IT Services
0
Missed service requests
5x
Increase in visibility & response confidence
+3 new security layers
Added since partnership began
99.95%
Network uptime maintained
Securafy doesn’t just support us. They improve us. We’ve seen real transformation in our cybersecurity layers and the consistency of their service.
Brent brandury
Brent B., Chief Financial Officer
The New Albany Company

About The New Albany Company

The New Albany Company is a master planning and development firm based in New Albany, Ohio, known for creating one of the nation’s most thoughtfully designed communities. With a vision rooted in architectural harmony, civic life, and connected neighborhoods, they oversee real estate, commercial development, and public amenities that serve thousands across central Ohio. Their operations require secure, reliable IT infrastructure to support both strategic planning and day-to-day responsiveness.

The Challenge

The New Albany Company wasn’t just looking for another IT vendor. As a multi-faceted development firm managing large-scale commercial, civic, and residential projects, they needed a partner who could mature their cybersecurity posture while providing consistent, always-available support across departments.

 

Previous providers offered reactive help, but no strategic oversight or evolving protection. Leadership wanted a team that could both respond and anticipate.

 

The Solution

Securafy stepped in with a layered cybersecurity strategy designed for growth-focused organizations with complex operational demands. The partnership included:

  • Dedicated IT support available on demand

  • Proactive security updates and threat monitoring

  • Incremental rollout of advanced security layers

  • Executive-level guidance from a virtual CTO/CISO role

“The single biggest benefit? Having a dedicated IT team that’s there when we need them,” said Brent B., CFO.

Securafy didn't just support the business — they improved it, by reducing risk exposure, increasing reliability, and building trust with every interaction.

The Results

Securafy stepped in with a layered cybersecurity strategy designed for growth-focused organizations with complex operational demands. The partnership included:

  • Dedicated IT support available on demand

  • Proactive security updates and threat monitoring

  • Incremental rollout of advanced security layers

  • Executive-level guidance from a virtual CTO/CISO role

“The single biggest benefit? Having a dedicated IT team that’s there when we need them,” said Brent B., CFO.

Securafy didn't just support the business — they improved it, by reducing risk exposure, increasing reliability, and building trust with every interaction.

 

Leading a growing business in Ohio?

Don’t settle for reactive IT support.Get a dedicated team that evolves with you — just like we did for The New Albany Company.