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We rolled out a new password policy and accidentally locked out half our team, including me. Total facepalm moment!!
Support could’ve laughed (and maybe they did), but Randy and his team were in cleanup mode right away.
They helped us recover access, reset MFA across devices, and flagged a few other risky settings we hadn’t even touched.
Sorry Randy for the late review but here goes!
We had an SSL cert expire unexpectedly and suddenly half the team couldn’t access tools we rely on daily. It caused immediate chaos with emails bouncing, services blocked. We flagged it to Securafy and within minutes, they were already replacing it, verifying dependencies, and making sure nothing else broke. Lifesavers.
sometime last month our office network dropped across all floors. Phones went down the cloud drives inaccessible all projects stalled.
Randy's brilliant team remoted in, coordinated with our ISP, reconfigured backup routing and even walked someone through physical resets while staying on the line. you're never gonna get that kind of hands-on support remotely elsewhere!
I had a live webinar and completely forgot my admin login to the platform 15 minutes before it started. Total brain fog.
I messaged the Securafy team in a panic, and they had my access reset and working in less than five minutes.
It’s a tiny thing, but that kind of quick support in crunch moments makes a huge difference.
We had a traveling exec who needed a laptop, VPN, phone app, and email configured across multiple devices in under 48 hours.
Randy and the team shipped the hardware, preconfigured everything, even walked her through setup on a spotty hotel connection.
By the time her first meeting started, everything was working. Honestly don’t know how they pulled that off so smoothly.
I worked with too many vendors to know which ones are actually reliable. this team is really fast, chill w/ non-tech peeps like me, and got our patient intake system secured without making things a pain.
We feel safer and we trust em.
Weve been working with Securafy for a while now, and honestly, it’s the kind of tech support you stop thinking about and i mean that in the best way possible. Things just work. When they don’t, you barely have time to get frustrated before someone’s already looking into it.
catching issues before they turn into problems, helping out with quick fixes, or rolling out bigger updates with zero drama. just solid, steady support that you can count on. thanks Securafy!
Our old provider was hit or miss. We run events and bookings almost every day, and downtime just isn’t an option. They’re proactive and fixed our payment system latency.
Tom Bak was so great, fantastic service as usual ! Thanks Tom
Technology and security leadership isn’t about reacting faster—it’s about making better decisions earlier. Securafy’s Virtual CTO and CISO services embed strategic intelligence into how your organization plans, protects, and governs IT—so leadership decisions remain aligned, defensible, and future-ready.
We bring structure and direction to your IT environment—translating business goals into clear technology roadmaps, priorities, and execution plans. From budgeting and vendor strategy to infrastructure planning, decisions are made with long-term impact and operational reality in mind.
As your virtual CISO, we identify and address security risks before they escalate into incidents or business disruptions. Through ongoing risk assessments, policy guidance, and executive-level oversight, security becomes a managed discipline—not a reactive scramble.
We help ensure your technology and security programs align with regulatory and industry expectations such as HIPAA, PCI, FTC Safeguards, and more. Controls, documentation, and governance processes are structured to support audits, board-level visibility, and sustained compliance.
We provide ongoing executive guidance across infrastructure, cybersecurity, and IT investments—helping leadership make informed decisions about priorities, budgets, vendors, and long-term technology direction.
Security decisions are guided by real risk, not guesswork. We continuously evaluate threats, vulnerabilities, and business impact so leadership can act early—before issues become incidents, outages, or regulatory problems.
We help translate regulatory requirements into practical governance frameworks. Policies, controls, and documentation are aligned to standards like HIPAA, PCI, and FTC Safeguards—supporting audits, board reporting, and defensible compliance posture.
Clear policies, ownership, and escalation paths ensure technology and security decisions are consistent and enforceable. Leadership gains visibility into how risks are managed and how decisions are documented.
Our Virtual CTO and CISO services are grounded in experienced human judgment, backed by data, frameworks, and proven governance practices.
Every recommendation we make is reviewed through a business, risk, and compliance lens—so speed never comes at the cost of accountability, resilience, or long-term stability.
Seasoned CTO and CISO leadership guides strategy, validates decisions, and ensures technology investments support real business outcomes.
Data, assessments, and tooling support leadership decisions—but final direction always comes from experienced executives, not automation.
Security and risk management are embedded into planning, budgeting, vendor selection, and system design—not treated as an afterthought.
Policies, decisions, and actions are clearly documented, traceable, and defensible—supporting audits, board visibility, and regulatory scrutiny.
Our Virtual CTO and CISO services are grounded in governance, risk management, and cybersecurity leadership. We don’t treat security as a technical add-on or a standalone initiative. Instead, we embed it into how your organization plans, operates, and grows. From executive decision-making to day-to-day controls, we guide your team through responsible, defensible practices that reduce risk, support compliance, and stand up to scrutiny—from auditors, regulators, and stakeholders alike.
Sensitive business and customer data is governed through clear policies, controlled access, and encryption standards aligned with your risk profile and regulatory obligations.
We help your organization meet and maintain compliance with frameworks such as HIPAA, PCI, and other industry requirements through documented controls, executive oversight, and continuous alignment—not last-minute audit prep.
Security decisions, risk acceptance, and corrective actions are documented and traceable—providing leadership visibility, audit readiness, and confidence that nothing critical is happening in the dark.
