Unreliable IT Costing

Every Minute of Downtime Hurts. We Help You Stop Losing Time and Trust.

When your network goes down, your business doesn’t just lose hours — it loses momentum. Sales stall. Teams freeze. Clients start questioning reliability.


The real cost isn’t just financial — it’s reputational.

 

With Securafy, you don’t have to guess what downtime is costing you — or why it keeps happening. Use our Downtime Impact Calculator to reveal the true price of lost productivity and discover how to build a network that never sleeps.

🛡️ How Accurate Is This Downtime Impact Calculator? 

This calculator isn’t just a guess — it’s grounded in real-world data from thousands of small and mid-sized businesses we’ve assessed across industries. It’s designed to give you a clear, data-informed estimate of how downtime impacts your organization’s revenue, productivity, and reputation.

Your result factors in common variables such as employee count, average hourly revenue, and system dependency — but it also accounts for hidden losses many calculators ignore: lost productivity, delayed recovery, missed sales, and the long-term cost of damaged trust.

While no tool can predict every scenario, this calculator offers a realistic snapshot of what an outage could cost you — before disaster strikes. For a verified, customized breakdown, request your free Securafy Network Assessment and see exactly where your vulnerabilities (and savings) are.

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Understanding the True Cost of Downtime

Most businesses underestimate what downtime really costs — not because they don’t care, but because the impact hides in plain sight. A single network outage can ripple across your operations, from missed deadlines to compliance violations.

Our Downtime Impact Calculator helps you see the full picture — not just what’s lost in revenue, but how interruptions affect people, performance, and trust. In minutes, you’ll know what every hour of downtime truly costs — and how prevention can pay for itself.

On average, how much revenue do you make annually?
10
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If your network were down, how many employees would be impacted?
20
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What would the average fully burdened cost of an employee be per hour?
15
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Productivity Losses Add Up Fast

Every outage stops more than your systems — it stops your people. When your team can’t access the tools they need, productivity stalls, morale dips, and customer response times stretch.

As hours turn into days, those small delays become major setbacks. Securafy helps you eliminate downtime bottlenecks before they start — keeping your team focused, your clients supported, and your revenue flowing.

If there was an outage, how much of your team's day-to-day responsibilities could not be performed?
50
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In the event of an attack, how many hours of downtime do you believe you'd experience before recovery?
3
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In the event of an attack, how many hours of downtime do you believe you'd experience?
2
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The Hidden, Intangible Costs

Downtime doesn’t always show up on a balance sheet — but it can still break your bottom line. Even brief disruptions can erode customer confidence, trigger compliance risks, and damage your reputation.

Lost trust is expensive to rebuild. By fortifying your network with Securafy’s Secure-CARE services, you’re not just protecting data — you’re protecting relationships, credibility, and peace of mind.

What is your estimated client churn rate?
1
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Downtime Is a Choice — Prevention Isn’t

The cost of downtime is measurable. The cost of inaction isn’t. An outage lasting just a few hours can cascade into millions in lost sales, missed opportunities, and recovery expenses.

Securafy keeps your systems online, secure, and compliant — anytime, anywhere, from any device. Let’s make downtime a problem of the past.

Cost of Downtime: $135,788.46
Annual Revenue: $10m
# of Impacted Employees: 20
Cost Per Employee: $15
Impact to Productivity: 50%
Hours to Recover: 3 hrs
Lost Hours: 2 hrs
Client Churn: 1%
Talk To An Expert

Turn Downtime Data into Uptime Strategy

 
You’ve seen what downtime costs. Now see how much you can save. Securafy helps small and mid-sized businesses stay online, secure, and compliant — anytime, anywhere, from any device.
 
what-we-promise

Prevent Outages Before They Start
Our 24/7 monitoring and real-time alerts catch small issues before they cause major downtime.

Stay Secure, Always Compliant
From ransomware defense to data protection, every system we manage meets or exceeds today’s compliance standards.

Protect Productivity and Profit
Keep your team working and your clients happy — even when others go offline.

Reserve a 15-Minute Strategy Consultation

Service Ratings from Active Clients

Ratings collected instantly after our team resolves support tickets — direct, unfiltered, and from the people we serve every day.

MSP Pricing & IT Costs FAQs

Straight answers to common questions about managed IT pricing, budgeting, and what actually drives cost for small and mid-sized businesses.

Most small and mid-sized businesses with 5–60 computers should expect managed IT costs to fall into a customized monthly range, depending on security, compliance, and operational risk—not a flat rate.

For example, two businesses with the same headcount can see meaningful cost differences based on:

  • Regulatory requirements (HIPAA, PCI, FTC, etc.)

  • Cybersecurity risk exposure

  • Downtime tolerance

  • Internal IT involvement (fully managed vs co-managed)

> Request a Price Quote to receive a customized MSP pricing estimate based on your users, devices, security needs, and service scope or use the Free IT Cost Calculator to estimate baseline IT spending based on environment size and support requirements.

MSP pricing varies because no two businesses run the same way, face the same risks, or need the same level of support.

Here are the 4 variables that actually determine MSP cost.

  1. Number of users and devices (i.e. 5–60 computers)
    Pricing scales with how many users, endpoints, servers, and cloud accounts require support and protection.

  2. Security and compliance requirements
    Advanced cybersecurity controls, monitoring, and compliance needs (HIPAA, PCI, regulated data) increase service scope and cost.

  3. Business uptime criticality
    Organizations that require high availability, fast response times, and minimal downtime need higher service tiers.

  4. Managed vs. co-managed IT model
    Fully managed IT covers all support, while co-managed IT shares responsibility with an internal team, affecting pricing.

> Read the Co-Managed vs Outsourced IT Guide to determine which IT support model fits your team, budget, and growth stage or schedule a Free IT Strategy Call to validate assumptions, review findings, and align IT support with your business priorities.

Low-cost IT support often looks affordable up front, but it usually excludes the protections that prevent downtime, breaches, and surprise costs.

Hidden Cost Checklist

  • No proactive monitoring
    Issues are fixed only after systems fail or users complain.

  • No documented security controls
    Security exists “in theory,” not in enforced policies, tools, or logs.

  • No compliance readiness
    There’s no preparation for audits, insurance requirements, or regulatory reviews.

  • Reactive-only support
    No planning, no optimization, no prevention — just break/fix response.

  • Surprise emergency invoices
    Outages, recoveries, and after-hours support trigger unexpected charges.

The lowest IT price usually shifts risk back onto the business. Lower cost does not mean lower risk — it often means higher exposure.

> Read the IT Buyer’s Guide to learn how to evaluate MSPs, compare service models, and avoid common purchasing mistakes or explore the Downtime Impact Calculator to quantify the financial and operational impact of IT outages on your business.

You don’t need a quote to build a realistic IT budget. You need a structured estimate, risk validation, and a final adjustment based on your environment.

Estimate → Validate → Customize

Step 1: Estimate baseline spend
Use a Free IT Cost Calculator to model expected IT costs based on users, devices, and service level. This gives you a realistic starting range.

Step 2: Quantify business risk
Use the Downtime Impact Calculator to understand how outages affect revenue, productivity, and operations — and why underbudgeting IT increases risk.

Step 3: Validate and customize
Confirm assumptions during a free strategy call and refine the budget based on your security needs, uptime requirements, and whether you choose managed or co-managed IT.

The IT Noise Calculator helps identify hidden inefficiencies that quietly inflate support costs.

Smart IT budgets are estimated with data, validated against risk, and customized to the business — not guessed.

Our process is designed to be transparent, practical, and pressure-free.

  • 15-minute strategy call
    We review your environment, goals, and immediate concerns.

  • Free cybersecurity or network assessment
    We identify gaps, risks, and improvement areas based on real data.

  • Customized proposal aligned to real risk
    Recommendations and pricing reflect your users, security needs, and uptime requirements — not generic packages.

  • No obligation, no pressure
    You decide if and when to move forward.

Pricing is available upon request after the assessment. It’s not withheld — it’s scoped accurately once your environment is understood.

See What Clients Are Saying in Our Google Reviews

We rolled out a new password policy and accidentally locked out half our team, including me. Total facepalm moment!!

Support could’ve laughed (and maybe they did), but Randy and his team were in cleanup mode right away.

They helped us recover access, reset MFA across devices, and flagged a few other risky settings we hadn’t even touched.

— R******d R.

Sorry Randy for the late review but here goes!

We had an SSL cert expire unexpectedly and suddenly half the team couldn’t access tools we rely on daily. It caused immediate chaos with emails bouncing, services blocked. We flagged it to Securafy and within minutes, they were already replacing it, verifying dependencies, and making sure nothing else broke. Lifesavers.

— R*****e R.

sometime last month our office network dropped across all floors. Phones went down the cloud drives inaccessible all projects stalled.

Randy's brilliant team remoted in, coordinated with our ISP, reconfigured backup routing and even walked someone through physical resets while staying on the line. you're never gonna get that kind of hands-on support remotely elsewhere!

— G****s A.

I had a live webinar and completely forgot my admin login to the platform 15 minutes before it started. Total brain fog.

I messaged the Securafy team in a panic, and they had my access reset and working in less than five minutes.

It’s a tiny thing, but that kind of quick support in crunch moments makes a huge difference.

— W****e L.

We had a traveling exec who needed a laptop, VPN, phone app, and email configured across multiple devices in under 48 hours.

Randy and the team shipped the hardware, preconfigured everything, even walked her through setup on a spotty hotel connection.

By the time her first meeting started, everything was working. Honestly don’t know how they pulled that off so smoothly.

— J**E R.

I worked with too many vendors to know which ones are actually reliable. this team is really fast, chill w/ non-tech peeps like me, and got our patient intake system secured without making things a pain.

We feel safer and we trust em.

— M**K Z.

Weve been working with Securafy for a while now, and honestly, it’s the kind of tech support you stop thinking about and i mean that in the best way possible. Things just work. When they don’t, you barely have time to get frustrated before someone’s already looking into it.

catching issues before they turn into problems, helping out with quick fixes, or rolling out bigger updates with zero drama. just solid, steady support that you can count on. thanks Securafy!

— A**y V.

Our old provider was hit or miss. We run events and bookings almost every day, and downtime just isn’t an option. They’re proactive and fixed our payment system latency.

— R***H R.

Tom Bak was so great, fantastic service as usual ! Thanks Tom

— S****a H.
90Days-1

Try Us. No Strings Attached.

We get it, switching IT providers feels like a risk. That’s why we’re offering 90 days of full I.T. support and cybersecurity protection, completely free. 


No onboarding fees. Cancel anytime during the trial.
See how we work—before you commit to anything.