Meet the Team Behind Securafy

Randy Hall is the CEO and Founder of Securafy Inc., bringing 40+ years in IT and cybersecurity across roles spanning network engineering, security architecture, solutions design, and CIO leadership. He has built, scaled, acquired, and sold multiple managed service companies—including Haltronics Inc. (national depot repair), Worldlan Technology, and One World Technology—before founding Securafy, a Managed Security Service Provider (MSSP) serving Central to Northern Ohio (Columbus, Cleveland and surrounding regions).

At Securafy, Randy leads a human-led, AI-enabled operations model that blends expert engineers with intelligent automation to improve response times, reduce risk, and keep SMBs compliant. His teams help organizations align to CIS, NIST, CMMC, PCI, and HIPAA while strengthening resilience and uptime.

A frequent speaker and instructor at national IT events, Randy has advised thousands of organizations—from startups and SMBs to large enterprises and U.S. government entities—on secure, practical technology adoption.

Outside the office, you’ll often find Randy on Lake Erie enjoying time on his 38-foot Chris Craft.

For speaking engagements, partnerships, or executive inquiries, contact Randy Hall at randy.hall@securafy.com or book a free 15-minute strategy call with one of our IT, compliance, and cybersecurity experts to discuss your business needs and explore the best solutions for your organization.

Rodney Hall is the President and Operations Manager at Securafy Inc., leading the company’s service operations, client relationships, and cybersecurity initiatives. With over 20 years of hands-on experience managing IT teams and infrastructure, Rodney plays a key role in ensuring every Securafy client receives reliable, secure, and compliant support.

Before joining Securafy, Rodney managed multiple IT teams for Cerner ITWorks at Southwest General Health Care, where he directed IT governance, compliance, clinical imaging systems, telemetry integration, and finance technology. His leadership helped hospitals and healthcare organizations strengthen operational efficiency while maintaining strict security and data privacy standards.

At Securafy, Rodney combines his background in healthcare IT with his deep expertise in security, compliance, and automation. He focuses on AI-enhanced service delivery, helping Securafy proactively detect and resolve issues, streamline workflows, and adapt faster to changing compliance frameworks including HIPAA, PCI, and NIST. He believes the key to a safer digital environment lies not only in cutting-edge security tools but also in educating clients—empowering them to make confident, informed technology decisions.

Outside of work, Rodney enjoys home improvement projects, woodworking, and dirt bike riding. His personal mission mirrors Securafy’s: helping businesses stay secure, compliant, and ready for whatever’s next.

For operational IT service management, process optimization, and business continuity inquiries, contact Rodney Hall at Rod.Hall@Securafy.com or book a free 15-minute strategy call with one of our IT, compliance, and cybersecurity experts to discuss your business needs and explore the best solutions for your organization.

Brandon Hall serves as the Service Manager at Securafy Inc., where he oversees day-to-day service operations and ensures every client interaction reflects the company’s commitment to excellence, responsiveness, and trust.

He manages client communications, service tickets, technician scheduling, onsite work, and project coordination—keeping operations running efficiently and clients fully supported. With a strong focus on customer experience, Brandon’s leadership helps maintain the high service standards Securafy is known for across Ohio.

Brandon is passionate about building lasting client relationships and believes the best technology service starts with respect and clear communication. Guided by the golden rule—treat others the way you’d like to be treated—he ensures clients and team members alike feel valued and heard.

At Securafy, Brandon also contributes to service optimization and automation initiatives, working closely with the leadership team to integrate smart tools that improve response times and client visibility without losing the human touch.

Tom Bak is a Level 2 Network Support Specialist at Securafy Inc., where he supports the cybersecurity and IT infrastructure of small and mid-sized businesses across Ohio. With 13 years of technical experience and certifications including A+, Net+, and Microsoft Certified Professional, Tom brings deep expertise in Microsoft ecosystems, server management, and network administration.

Before joining Securafy, Tom worked as a desktop technician for local hospitals and schools, gaining valuable frontline experience managing critical systems in high-stakes environments. His practical knowledge of troubleshooting and network resilience makes him a trusted partner for clients seeking dependable support and secure, always-on systems.

At Securafy, Tom focuses on 360-degree cybersecurity—anticipating, preventing, detecting, and responding to threats before they disrupt operations. He has successfully implemented firewall and network infrastructure solutions for U.S. clients with international operations, ensuring performance and compliance across regions.

Known for his curiosity and commitment to growth, Tom continually hones his skills in emerging attack vectors, defensive tools, and automation technologies, helping advance Securafy’s mission to deliver AI-enabled, human-driven cybersecurity.

Justin Swickard is a Network Administrator at Securafy Inc., where he ensures the reliability, performance, and security of client networks. With over 16 years of experience in Information Technology, Justin specializes in maintaining complex IT infrastructures, resolving network issues quickly, and optimizing systems for long-term stability.

As a Level 2 Network Administrator, Justin plays a key role in keeping Securafy’s clients connected and protected. He oversees network configuration, troubleshooting, and performance monitoring, ensuring every environment meets the company’s high standards for uptime and data integrity.

Justin’s approach combines technical precision with proactive problem-solving, helping small and mid-sized businesses operate efficiently and securely. His expertise directly supports Securafy’s mission to deliver AI-assisted, human-led IT management that keeps business owners focused on growth — not technology problems.

Ralph Laurence Reyes is a Microsoft 365 Specialist at Securafy Inc., where he helps clients harness the full potential of Microsoft 365 to improve productivity, collaboration, and security. With deep expertise in cloud systems and digital transformation, Ralph plays a key role in helping businesses modernize operations while maintaining compliance and data protection.

He holds multiple Microsoft certifications, including:

• Microsoft 365 Certified: Enterprise Administrator Expert

• Microsoft Teams Administrator Associate (MS-700)

• Microsoft Azure Fundamentals (AZ-900)

• Microsoft 365 Fundamentals (MS-900)

• Microsoft Security, Compliance, and Identity Fundamentals (SC-900)

At Securafy, Ralph combines his technical skills with a client-first approach — offering tailored recommendations that streamline workflows and strengthen security posture. His work supports the company’s mission to deliver AI-enhanced, cloud-ready IT solutions that help SMBs stay efficient and secure in an evolving digital landscape.

Ralph believes continuous learning is key to success in IT. His adaptability, clear communication, and leadership mindset make him a valuable asset to both clients and colleagues.

Outside of work, Ralph enjoys music, travel, video editing, and table tennis. He’s also passionate about personal finance and lifelong learning, always working toward new certifications and his goal of becoming a system administrator.

Mark Zerna is a Helpdesk Technician at Securafy Inc., providing expert support for mobile, desktop, and server environments both on-site and remotely. With extensive experience in MSP operations, IT service desk engineering, and technical support, Mark ensures every client receives fast, reliable solutions that keep their systems running smoothly.

His expertise spans user account management, Active Directory, and Microsoft 365 administration, along with strong troubleshooting and communication skills. Mark’s ability to quickly diagnose issues and guide clients through resolution makes him a trusted point of contact for day-to-day IT needs.

At Securafy, Mark contributes to the company’s AI-enhanced helpdesk operations, helping identify recurring issues, streamline ticket management, and strengthen endpoint security. Notable projects include a full cloud account migration in Azure Active Directory and deploying MFA security keys for a healthcare support organization.

Mark believes every interaction is an opportunity to build trust and improve the client experience. His professionalism and curiosity continue to drive his goal of becoming a SOC or Cloud Cybersecurity Analyst, advancing Securafy’s mission of protecting SMBs through smart, secure IT.

As Chief Marketing Officer (CMO) at Securafy Inc., Jillian Oco leads the company’s growth strategy, demand generation, and brand positioning, ensuring every marketing initiative aligns with business goals and delivers measurable impact. She collaborates closely with Sales and SDR teams to optimize lead pipelines, enhance customer engagement, and strengthen Securafy’s reputation as Ohio’s trusted managed IT and cybersecurity partner.

With over a decade of experience in digital marketing and brand strategy, Jillian specializes in SEO, social media marketing, email marketing, and data-driven campaign optimization. Her approach integrates performance marketing with storytelling — translating complex cybersecurity and AI topics into clear, actionable insights for SMB leaders.

Jillian is HubSpot certified and holds multiple credentials from IIDM, Google, Meta, and other leading institutions. Beyond marketing operations, she’s an advocate for Cybersecurity Awareness and Strategic Marketing Leadership, helping small and mid-sized businesses understand and act on cybersecurity risks. Her goal: make enterprise-grade education and protection accessible to every business.

Outside of work, Jillian finds balance along the Philippine coast, where she draws creativity from her travels and a lifelong connection to the ocean. Her adaptability, curiosity, and calm leadership define her approach to guiding teams and businesses through digital transformation with clarity and purpose.Outside of work, Jillian finds balance along the Philippine coast, where she draws creativity from her travels and a lifelong connection to the ocean. Her adaptability, curiosity, and calm leadership define her approach to guiding teams and businesses through digital transformation with clarity and purpose.

For media inquiries, press coverage, collaboration opportunities, or brand kit requests, contact joco@securafy.com.

Jose Delos Reyes is the Senior Multimedia Designer at Securafy Inc., where he fuses creativity with technology to craft visual stories that strengthen the company’s brand identity. His expertise in graphic design, motion graphics, and video production ensures that every visual element — from web assets to brand campaigns — communicates Securafy’s mission of human-led, AI-powered innovation with clarity and impact.

With years of experience in branding, digital design, and Web UI, Jose is fluent in industry-standard creative tools and skilled in producing multimedia assets that simplify complex cybersecurity and IT concepts. His work helps make technical topics accessible, engaging, and visually consistent across all Securafy platforms.

Jose is known for his collaborative approach and meticulous attention to detail. Whether he’s designing brand resources, editing videos, or developing website visuals, his goal is to create experiences that inform, inspire, and elevate brand trust.

Outside of work, Jose draws creative inspiration from nature and music. He enjoys surfing, camping, and writing songs as an independent artist under FlipMusic Records, performing under the name Akong Ayalam. His music — rooted in island life and authentic storytelling — reflects the same creativity and discipline he brings to his design work.

Check out his music and listen to his latest tracks on Spotify.

Richmond Cariaga is the Web & UX Manager at Securafy Inc., where he blends technical precision with a user-first mindset to deliver a seamless online experience across all digital touchpoints. With a strong background in front-end development, CRM optimization, and CMS management, Richmond ensures that Securafy’s website not only performs flawlessly but also communicates the brand’s commitment to secure, intelligent, and human-led IT solutions.

His expertise includes UX/UI design, HubSpot integration, and performance optimization, all aimed at creating a fast, responsive, and AI-search-ready platform for clients. Richmond’s work plays a vital role in Securafy’s digital strategy—helping the company stay discoverable, credible, and conversion-ready in an increasingly AI-driven search environment.

Richmond is fluent in modern web development frameworks and backend systems, enabling him to maintain consistency, accessibility, and technical excellence across every page. His approach centers on usability and innovation, ensuring each visitor’s experience reflects the professionalism and reliability of Securafy’s brand.

Outside of work, Richmond enjoys road trips with his family, drawing creative inspiration from nature. He’s also an avid gamer, finding it a great way to relax and stay connected with friends—often bringing the same curiosity and problem-solving mindset from gaming into his web projects.