Comprehensive I.T. Services Tailored for Ohio’s SMBs

At Securafy, we deliver secure, intelligent, and scalable I.T. solutions for small and midsized businesses across Ohio — including Columbus, Cleveland, Akron, and Medina. Our team combines decades of hands-on expertise with AI-assisted monitoring and automation to keep your systems faster, safer, and more resilient.

 

Whether you operate in healthcare, legal, manufacturing, or finance, we understand the operational pressures your industry faces. From proactive cybersecurity to seamless cloud management, every service we provide is designed to minimize downtime, strengthen compliance, and support continuous growth.

 

Let us handle your I.T. — human-led, AI-enabled, and always security-first — so you can focus on what truly matters: running your business.

See What Clients Are Saying in Our Google Reviews

We rolled out a new password policy and accidentally locked out half our team, including me. Total facepalm moment!!

Support could’ve laughed (and maybe they did), but Randy and his team were in cleanup mode right away.

They helped us recover access, reset MFA across devices, and flagged a few other risky settings we hadn’t even touched.

— R******d R.

Sorry Randy for the late review but here goes!

We had an SSL cert expire unexpectedly and suddenly half the team couldn’t access tools we rely on daily. It caused immediate chaos with emails bouncing, services blocked. We flagged it to Securafy and within minutes, they were already replacing it, verifying dependencies, and making sure nothing else broke. Lifesavers.

— R*****e R.

sometime last month our office network dropped across all floors. Phones went down the cloud drives inaccessible all projects stalled.

Randy's brilliant team remoted in, coordinated with our ISP, reconfigured backup routing and even walked someone through physical resets while staying on the line. you're never gonna get that kind of hands-on support remotely elsewhere!

— G****s A.

I had a live webinar and completely forgot my admin login to the platform 15 minutes before it started. Total brain fog.

I messaged the Securafy team in a panic, and they had my access reset and working in less than five minutes.

It’s a tiny thing, but that kind of quick support in crunch moments makes a huge difference.

— W****e L.

We had a traveling exec who needed a laptop, VPN, phone app, and email configured across multiple devices in under 48 hours.

Randy and the team shipped the hardware, preconfigured everything, even walked her through setup on a spotty hotel connection.

By the time her first meeting started, everything was working. Honestly don’t know how they pulled that off so smoothly.

— J**E R.

I worked with too many vendors to know which ones are actually reliable. this team is really fast, chill w/ non-tech peeps like me, and got our patient intake system secured without making things a pain.

We feel safer and we trust em.

— M**K Z.

Weve been working with Securafy for a while now, and honestly, it’s the kind of tech support you stop thinking about and i mean that in the best way possible. Things just work. When they don’t, you barely have time to get frustrated before someone’s already looking into it.

catching issues before they turn into problems, helping out with quick fixes, or rolling out bigger updates with zero drama. just solid, steady support that you can count on. thanks Securafy!

— A**y V.

Our old provider was hit or miss. We run events and bookings almost every day, and downtime just isn’t an option. They’re proactive and fixed our payment system latency.

— R***H R.

Tom Bak was so great, fantastic service as usual ! Thanks Tom

— S****a H.

Managed IT Services

Your full-stack IT department — smarter, faster, and security-first.

 

Securafy’s Managed IT Services combine human expertise with AI-assisted automation to deliver unmatched uptime, faster response, and proactive issue prevention — all at a predictable monthly rate. From user support and network monitoring to system maintenance and compliance reporting, we manage your entire IT environment with precision and accountability.

 

Our approach is simple: we blend intelligent technology with human oversight so your business runs smoothly, securely, and without surprises — giving your team the freedom to focus on growth instead of troubleshooting.

 

Choose from one of our three packages to get the best fit for your operations:

Core-CARE:
Ideal for businesses looking for fundamental I.T. protection and management, this package covers essential services such as email spam filtering, password management, and daily backups to keep your systems running smoothly.
Secure-CARE:
Offers everything in Core-CARE plus more robust security features, advanced cybersecurity solutions, disaster recovery planning, and compliance support for industries that need higher levels of protection.
Enterprise-CARE:
Our most comprehensive plan, providing fully managed I.T. services including virtual CIO consulting, proactive maintenance, security audits, and full technical support, ensuring complete peace of mind.

All packages are fully customizable to fit your specific business needs, so you can scale your I.T. support as your business grows.

Managed Security Services

Cybersecurity isn’t a tool—it’s a system. And ours is battle-tested.
 
At Securafy, security is built on intelligence — not guesswork. Our Managed Security Services blend 24/7 human expertise with AI-assisted threat detection and automation to identify and neutralize risks before they disrupt your operations.
 
From endpoint protection to network monitoring, our systems learn and adapt in real time, giving you faster insights and fewer false alarms. Every alert is verified by certified analysts, ensuring accuracy and accountability in every response.
 
We align your protection with leading frameworks — including HIPAA, NIST, and PCI-DSS — delivering continuous visibility, automated reporting, and proven resilience for small and midsized businesses.
 
The result: enterprise-grade defense, precision-built for the way SMBs operate today.

Managed Security Services (MSSP)

Our cybersecurity-first MSSP model protects your network from internal threats, external attacks, and compliance risks. We deliver layered security without adding complexity to your day-to-day operations.

Available as part of our Managed I.T. Package or as a standalone service.

Key Features:

  • Threat Detection & Response

  • Firewall & Endpoint Management

  • SIEM Integration

  • Security Policy Enforcement

Security Awareness Training

Your people are your biggest risk—and your best defense. Our training programs help employees recognize threats, prevent breaches, and meet compliance mandates.

Key Features:

  • Phishing Simulation Campaigns

  • Staff Training Modules

  • LMS Integration

  • Audit-Ready Reporting

Dark Web Monitoring

We scan dark web marketplaces 24/7 to alert you if credentials, company data, or sensitive information appear where they shouldn’t. Act fast before criminals do.

Key Features:

  • Credential & Email Breach Alerts

  • Executive & Domain Monitoring

  • Actionable Reporting

  • Alert Notifications

Compliance as a Service (CaaS)

Navigate complex standards like HIPAA, PCI, CMMC, and NIST without losing sleep. Our compliance solutions help you stay aligned with evolving regulations while reducing audit risk.

Key Features:

  • Gap Assessments & Remediation

  • Policy Documentation & Reporting

  • Compliance Portals

  • Support for HIPAA, PCI, SOX, CMMC

3rd Party Penetration Testing

Our certified security team simulates real-world cyberattacks to uncover vulnerabilities before bad actors do. Each engagement ends with a clear roadmap to harden your environment.

Key Features:

  • Internal/External Network Testing

  • Social Engineering Simulations

  • Remediation Recommendations

  • Compliance-Aligned Reporting

SASE (Secure Access Secure Edge)

Combine networking and security into a unified, cloud-delivered platform. Our SASE architecture helps protect remote users, control access, and streamline your security stack.

Key Features:

  • Zero Trust Network Access

  • Secure Web Gateways

  • Cloud Firewall & Traffic Inspection

  • Identity-Driven Access

Co-Managed & Specialized IT Support

When your internal IT team needs extra muscle, we bring intelligent backup.

 

We don’t replace your staff — we strengthen them. Securafy’s CoMIT, vCSO, and consulting services integrate seamlessly with your internal IT operations to close skill gaps, support complex projects, and elevate your overall security posture.

 

Our engineers and AI-assisted systems work side by side with your team, bringing faster diagnostics, predictive insights, and compliance-ready reporting — all while keeping you in full control. Every recommendation is transparent, every process documented, and every outcome measurable.

Co-Managed IT Services (CoMIT)

Already have an internal IT team? We provide the extra hands, tools, and strategic insight needed to keep your infrastructure running securely—without overloading your internal staff.

Key Features:

  • Shared Ticket Queue Access

  • Project-Based Collaboration

  • Escalation Support

  • Vendor Management

Virtual Chief Security Officer (vCSO)

Security strategy shouldn’t be guesswork. Our vCSO provides executive-level guidance on risk management, budgeting, compliance, and cyber planning—on-demand.

Key Features:

  • Strategic Security Planning

  • Policy Review & Implementation

  • Budget & Vendor Guidance

  • Board-Level Risk Reporting

IT Consulting

Need strategic guidance? Whether you're restructuring, scaling, or prepping for an audit, our IT consultants help you make smart, cost-effective decisions that align with your goals.

Key Features:

  • Strategic Roadmaps

  • Compliance & Security Audits

  • Tech Stack Evaluations

  • Budgeting & Planning

Data Protection & Recovery

If your data isn’t backed up, it’s not protected. If it’s slow to recover, it’s still a risk.

 

Securafy keeps your business running through ransomware attacks, outages, and human error with intelligent, always-on protection. Our AI-assisted systems monitor backup integrity, detect anomalies in real time, and trigger rapid recovery workflows to minimize downtime.

 

From full-system backups and SaaS app protection to automated failover and recovery verification, your data stays secure, compliant, and immediately accessible — no matter what hits the network.

 

The difference: smarter backups, faster recovery, and complete confidence that your business can bounce back from anything.

Backup and Disaster Recovery as a Service (DRaaS)

Protect your business from data loss, ransomware, or catastrophic failure. Our DRaaS platform ensures your data is backed up, secure, and quickly recoverable—no matter what.

Key Features:

  • Image-Based Backups

  • Cloud + Local Redundancy

  • Fast RTO (Recovery Time Objectives)

  • Business Continuity Planning

SaaS Backup

Cloud apps aren’t invincible. We back up your Microsoft 365, Google Workspace, and other SaaS platforms—so accidental deletion, outages, or breaches don’t mean permanent loss.

Key Features:

  • Automated Daily Backups

  • Granular Data Recovery

  • M365/Google Workspace Support

  • Encrypted, Offsite Storage

Cloud Services

Modern business runs in the cloud. We make sure yours runs smart, secure, and efficient.

 

Securafy designs, manages, and protects cloud environments built for performance and resilience. Whether you rely on virtual servers, SaaS platforms, or custom infrastructure, our cloud services combine automation, monitoring, and security intelligence to keep your systems optimized and compliant.

 

With AI-assisted visibility and proactive resource management, we detect performance issues before they impact productivity — ensuring your team can work anywhere, without disruption or downtime.

 

From IaaS to SaaS, your cloud stays secure, scalable, and always aligned with your business goals.

Cloud Services

We help you migrate, secure, and manage your cloud infrastructure—whether you're going all-in or hybrid. Our experts ensure availability, scalability, and cost-efficiency from day one.

Key Features:

  • Public/Private/Hybrid Cloud Support

  • Cloud Migrations

  • Identity & Access Management

  • Cost Optimization

Infrastructure as a Service (IaaS)

Build your tech stack in the cloud without the cost of hardware. With IaaS, you can spin up servers, storage, and networking resources as needed—fully managed by our team.

Key Features:

  • Scalable Virtual Servers

  • Secure Cloud Storage

  • Built-In Redundancy

  • Pay-As-You-Grow

Platform as a Service (PaaS)

Ideal for dev-heavy teams and app-driven businesses, our PaaS solutions offer scalable environments, automation tools, and database hosting—no infrastructure overhead.

Key Features:

  • App Hosting & Development Frameworks

  • Database Management

  • Auto-Scaling & Load Balancing

  • Integrated Security Controls

Software as a Service (SaaS)

We provide, manage, and secure your cloud-based business apps. From email to CRM to line-of-business tools, we ensure performance, licensing, and availability are fully optimized.

Key Features:

  • SaaS Licensing & Provisioning

  • App Management & Updates

  • Access Control & SSO

  • Usage Monitoring

Voice & Equipment Solutions

Tech you don’t have to buy, maintain, or troubleshoot — just use.

 

Securafy’s Voice and Equipment Solutions give your team enterprise-grade communication tools and modern workstations without the upfront investment or maintenance burden. Our VoIP and Hardware-as-a-Service platforms are monitored by AI-assisted systems that predict performance issues before they impact calls or connectivity.

 

From phones to endpoints, every device is secured, updated, and optimized for uptime — giving your business reliable communication and effortless scalability.

 

We keep your tech running smoothly, so your team can stay focused on running the business.

VOIP Services (VOIP)

Modern voice systems for modern businesses. Our cloud-hosted VOIP solutions give you enterprise features, mobility, and reliability—without the on-premise hardware headaches.

Key Features:

  • Call Routing & Auto-Attendant

  • Mobile App/Softphone Support

  • Call Recording & Analytics

  • Unlimited Domestic Minutes

Hardware as a Service (HaaS)

Get enterprise-grade hardware without the capital expense. With HaaS, we provide and manage your desktops, servers, firewalls, and more—all bundled into a predictable monthly fee.

Key Features:

  • Hardware Leasing & Refresh Cycles

  • Managed Upgrades & Repairs

  • Predictable Monthly Billing

  • Device Monitoring & Support

Human-Led. AI-Enabled. Security-First.

We don’t sell “AI” as a product — we use it as a force multiplier inside our managed IT and cybersecurity operations. At Securafy, artificial intelligence isn’t an experiment; it’s part of our operational DNA, woven into how we manage, protect, and optimize technology for our clients. Our AI-assisted systems help us deliver faster protection, sharper decisions, and less busywork for your team — always within secure, compliant boundaries.
 
Intelligence That Strengthens Every Layer of IT
Intelligent automation powers our daily operations — improving response times, reducing risk, and enhancing the reliability of every system we support. From ticket triage to compliance reporting, AI enables our engineers to focus on higher-value work while ensuring every action remains traceable, auditable, and secure.
 
How we use AI (safely):
  1. Proactive operations: AI-assisted ticket routing and SOP suggestions help us resolve issues faster — cutting resolution times by 20% and automating SOPs for roughly 70% of monitoring alerts.

  2. Threat visibility: Machine-learning–enhanced anomaly detection identifies risks sooner, validated by human analysts before action is taken.

  3. Compliance support: Automated evidence pulls and draft reports accelerate audits while preserving a full, auditable trail.

  4. Guardrails by default: No sensitive data ever enters public AI tools. Every output is reviewed by engineers. Policies align with HIPAA, PCI, and FTC expectations.

 
Built Into Our DNA: Secure, Smart, and Human-Led
AI doesn’t replace expertise — it amplifies it. Every insight is validated by experienced engineers, ensuring that speed never comes at the expense of precision or safety. Our approach combines intelligent automation with human oversight, so you gain the advantages of innovation without exposing your business to new risk.
 
Security and Compliance at the Core
Every AI-driven process we implement follows the same strict standards that define our cybersecurity framework: data protection, compliance integrity, and transparent accountability. Sensitive information stays within controlled environments, and every action can be traced back to a documented process. AI at Securafy isn’t experimental — it’s disciplined, secure, and always under human governance.
 
Empowering Clients to Use AI Responsibly
Across industries, businesses are exploring AI to gain an edge — but without the right guidance, that edge can become a risk. Securafy helps leaders integrate automation with the same care and rigor applied to their IT and security programs. We make AI adoption secure, compliant, and practical — so innovation becomes a source of strength, not uncertainty.
 
Ready to explore safely? Schedule your AI Readiness Assessment below and we’ll show practical, compliant ways to use AI without putting your data—or your clients—at risk.