Managed IT &
Cybersecurity

Yes. Securafy provides managed IT and cybersecurity services to businesses throughout Cleveland. We operate from offices in Columbus and Cleveland and serve Cleveland with local engineers — not a national call center or offshore help desk. Average response time is under 4 minutes, backed by a 10-minute SLA.

Securafy delivers the full range of managed IT and cybersecurity services to Cleveland businesses: 24/7 managed IT support, Zero Trust Application Control (ThreatLocker), endpoint detection and response (EDR), 24/7 human-operated SOC, email security, Microsoft 365 administration, backup and disaster recovery, and compliance programs for HIPAA, CMMC, GLBA, PCI-DSS, and NIST CSF 2.0. All services are available under our Essential Care, Secure Care, or Comply Care plans.

Securafy guarantees a 10-minute response time for IT and security emergencies, and our actual average is under 4 minutes. Our 24/7 help desk and human-operated SOC are staffed around the clock — including nights, weekends, and holidays — so Cleveland businesses are never waiting for a callback during an incident. Engineers serving Cleveland are based out of our Cleveland office.

Securafy supports all major compliance frameworks relevant to Cleveland and Northeast Ohio businesses: HIPAA (healthcare), GLBA and FFIEC (banking and financial services), CMMC 2.0 (defense contractors and manufacturers), PCI-DSS (card processing), SOC 2, NIST CSF 2.0, FTC Safeguards Rule, CJIS (law enforcement), and Ohio Safe Harbor Act. Our Comply Care plan includes a vCISO, quarterly board reporting, and all documentation required for auditors and cyber insurers.

Most IT companies fix problems after they happen. Securafy's architecture prevents them. We deploy ThreatLocker Zero Trust Application Control — a default-deny system that blocks unknown applications before they execute, including ransomware. Combined with our 24/7 human-operated SOC, this has produced zero ransomware incidents across our entire client base post-onboarding. We also bring 35+ years of Ohio business experience, the 2024 Soteria Award for Most Trusted MSP in North America, and a 5.0 Google rating from verified Ohio clients.