Tier 01 — Managed IT

Reliable IT That
Just Works

Foundation managed IT for Columbus and Cleveland, Ohio businesses that need stability, responsiveness, and 24/7 support — priced at $95–$115 per user/month, all-inclusive.

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Tier 01 — Managed IT

The Essential-CARE
Foundation

Everything your Columbus or Cleveland, Ohio business needs for a stable, well-managed IT environment — with security baked in from day one.

24/7
Help Desk
100%
Patch Coverage
Custom
Investment Sized to You
99.9%
Uptime Target
  • 24/7 RMM Monitoring & Alerting — via Enterprise Remote Monitoring & Management. Real-time visibility into every device, server, and network component in your environment.
  • Automated Patch Management — OS and third-party. Vulnerabilities closed before they can be exploited, on a schedule that fits your operations.
  • Help Desk Support, 24×7 — Phone, email, and remote support for all users across your Columbus or Cleveland location.
  • Microsoft 365 Administration — Tenant management, user provisioning, license optimization, and M365 backup via Enterprise SaaS.
  • Endpoint Antivirus & Dark Web Monitoring — Credential exposure alerts when your business data surfaces on dark web markets.
  • Backup Monitoring via Enterprise Business Continuity & Disaster Recovery — Verified backup status every day. No surprises when you need a restore.
  • Asset Inventory & Lifecycle Management — Know every device in your environment, its age, and when it needs replacement.
  • Mobile Device Management (MDM) — Enrollment, policy enforcement, and remote wipe for employee mobile devices.
  • Onboarding & Offboarding Workflows — Standardized, documented processes for day-one and day-done employee transitions.
  • Monthly Performance Reporting — Uptime, tickets resolved, patch coverage, and backup health — delivered to you monthly.
Best For
  • 10–50 user companies
  • No internal IT staff
  • Co-managed engagements
  • Columbus & Cleveland, Ohio SMBs
  • Companies new to managed services
$95–$115
per user / month · all-inclusive
Ready for more security? See Secure-CARE →
How It Works

Your First
90 Days

01

Discovery & Onboarding

We document your environment, deploy Enterprise Remote Monitoring & Management agents, establish baselines, and configure monitoring alerts tuned to your infrastructure.

02

Stabilization

Patch all outstanding vulnerabilities, clean up legacy access, establish backup verification routines, and document your asset inventory.

03

Steady-State Operations

Proactive monitoring, fast help desk response, monthly reporting, and quarterly business reviews with KPIs your leadership team can act on.

Common Questions

Frequently
Asked

Essential-CARE includes 24/7 RMM monitoring via Enterprise Remote Monitoring & Management, automated patch management for OS and third-party apps, 24/7 help desk support, Microsoft 365 administration and backup, endpoint AV protection, dark web monitoring, Enterprise Business Continuity & Disaster Recovery backup monitoring, asset inventory, MDM, onboarding/offboarding workflows, and monthly performance reporting.
Essential-CARE is ideal for 10–50 user companies in Columbus and Cleveland, Ohio without internal IT staff, businesses in co-managed arrangements, or companies new to managed services. If you have cyber insurance requirements or need stronger security, SECURE-CARE is likely your best fit.
Yes. Securafy's tiers are designed to grow with you. Many clients start with Essential-CARE and add SECURE-CARE capabilities as their risk profile and insurance requirements evolve. There's no penalty for upgrading.

Ready To
Get Started?

Headquartered in Columbus and Cleveland, Ohio. Serving clients nationwide. Contact Securafy for a no-obligation assessment of your environment.

Request Free Assessment
📧 info@securafy.com
📍 Columbus, Ohio
📍 Cleveland, Ohio