Managed IT Services

Managed IT That
Owns the Outcome

We take complete ownership of your IT environment — monitoring, patching, help desk, cloud, and network — so problems decrease over time, not just get resolved faster. Headquartered in Columbus and Cleveland, Ohio — serving clients nationwide.

🕐24/7 Help Desk & Monitoring
<4min Avg. Response Time
📅35+ Years Serving Ohio
📈99.9% Uptime SLA
What's Included

Everything in Our
Managed IT Stack

A complete, proactive IT management program for Columbus and Cleveland, Ohio businesses — with security built in from day one.

📡

24/7 RMM Monitoring

Continuous monitoring of all endpoints, servers, and network devices via Enterprise Remote Monitoring & Management. Proactive alerts before users notice problems.

🔧

Automated Patch Management

OS and third-party patching on a defined schedule. Patch compliance reporting included. No more unpatched vulnerabilities sitting for months.

🎧

Help Desk Support 24×7

Tier 1–2 support around the clock. Fast response. Documented escalation paths. No endless hold queues or offshore call centers.

☁️

Microsoft 365 Administration

Full tenant management, user provisioning, license optimization, Teams governance, and M365 backup via Enterprise SaaS Backup.

💾

Backup Monitoring & Management

Daily backup verification via Enterprise Business Continuity & Disaster Recovery. Restore testing on schedule. Defined RTO/RPO. You'll know backups work before you need them.

🖥️

Asset Inventory & Lifecycle

Complete documentation of every device — age, warranty, patch status, and replacement timeline. No hardware surprises.

📱

Mobile Device Management

MDM enrollment, policy enforcement, encryption, and remote wipe for all employee mobile devices accessing company resources.

👤

Onboarding & Offboarding

Standardized, documented workflows for new hires and departures. Day-one access ready. Day-done credentials revoked immediately.

🌐

Network Management

Firewall, switch, Wi-Fi, and VPN monitoring and management. Vendor coordination for ISP issues. Circuit monitoring included.

📊

Monthly Performance Reporting

Uptime, tickets resolved, patch compliance, backup health, and asset summary — delivered monthly with plain-language commentary.

📋

Quarterly Business Reviews

Honest risk summary, performance trends, technology roadmap, and strategic recommendations. Not a green dashboard — a real conversation.

🔐

Password Management

Enterprise credential vault, password policy enforcement, and dark web monitoring for exposed credentials across your organization.

How It Works

Your First
90 Days

From first call to fully managed in 30 days. Here's exactly what to expect when you engage Securafy for managed IT in Columbus or Cleveland, Ohio.

01

Discovery & Assessment

Complete environment audit — endpoints, servers, network, cloud, and security posture. We document everything before we touch anything.

02

Standardization

We align your environment to our proven baseline — patching, monitoring, backups, and documentation. Issues decrease from week one.

03

Ongoing Management

24/7 monitoring, proactive maintenance, and responsive help desk. Recurring issues eliminated. Performance improves each quarter.

04

QBR & Roadmap

Quarterly business reviews with honest performance data, risk summary, and strategic recommendations for the next 12 months.

FAQ

Common
Questions

Our managed IT service includes 24/7 RMM monitoring via Enterprise Remote Monitoring & Management, automated OS and third-party patch management, 24/7 help desk (Tier 1–2), Microsoft 365 administration and backup, endpoint antivirus, dark web monitoring, Enterprise Business Continuity & Disaster Recovery backup monitoring, asset inventory and lifecycle management, MDM, onboarding/offboarding workflows, password management, monthly reporting, and quarterly business reviews.
Our Essential-CARE managed IT tier starts at $95 per user per month for Columbus and Cleveland, Ohio businesses. This is all-inclusive — no per-device fees, no surprise support charges, no onboarding fees. Contact us for a custom quote based on your environment size and complexity.
Securafy provides managed IT services across Columbus (Franklin County), Cleveland (Cuyahoga County), and throughout Ohio — including Akron, Independence, Medina, and surrounding areas. We provide both on-site and remote support.
Most Ohio IT companies are reactive — they fix things when they break. Securafy is prevention-first. We reduce recurring issues over time, build a documented and defensible security posture, and deliver Quarterly Business Reviews that give your leadership an honest picture of IT performance and risk. Voted Most Trusted MSP in North America 2024.

Ready to Get
Started?

Headquartered in Columbus and Cleveland, Ohio — serving clients nationwide businesses. Start with a free, no-obligation assessment of your environment.

Free Assessment View Pricing
📞 (330) 906-8888 Sales
📍 Columbus & Cleveland, Ohio