Co-Managed IT Services

Your IT Team,
Backed by Ours.

Your internal IT staff is skilled, trusted, and knows your business. What they can't do is be everywhere at once — covering nights, weekends, security threats, compliance demands, and help desk overflow simultaneously. That's where Securafy comes in. We augment your team with award-winning capabilities without displacing a single person.

🤝We Support — You Stay in Control
🕐24/7 SOC Coverage Your Team Can't
🛡️Zero Trust Security Tooling Included
📋Compliance Without the Headcount
🏆Soteria Most Trusted MSP 2024
What Is Co-Managed IT?

Not a Replacement.
An Upgrade.

Co-managed IT is a partnership — not a takeover. You keep your internal IT staff, your ticketing system, your vendor relationships, and your operational authority. Securafy fills the gaps they can't cover alone: round-the-clock security monitoring, enterprise-grade tools they couldn't justify licensing solo, compliance programs that require dedicated expertise, and help desk capacity during surges, vacations, and off-hours. Your team gets stronger. Your business gets better protected. Nobody loses their job.

Traditional Model
Internal IT Only
Your team handles everything. Coverage gaps at nights and weekends. Security tooling is limited by budget. Compliance demands eat strategic time. Burnout is a retention risk.
Limited Capacity
Full Outsource Model
Full MSP Only
The MSP handles everything. May not be right for organizations that have invested in internal IT expertise, institutional knowledge, or specific regulatory requirements for internal staff.
Full Replacement
Who Co-Managed IT Is Built For

If Your Internal Team Is
Stretched, This is for You.

Co-managed IT is not a one-size-fits-all product. It is a precision solution for specific organizational situations — where internal IT capability exists but specific gaps need professional coverage.

👤

The One-Person IT Department

A single skilled IT generalist keeping a 50–250 person organization running. They're excellent at what they do — but they can't monitor the network at 2am, run a compliance program, and manage the help desk queue simultaneously. Securafy extends their reach without adding headcount.

Signal: "Our IT person is the single point of failure"
👥

The Small IT Team at a Growing Company

Two or three IT professionals who were hired when the company was smaller. Growth has outpaced IT capacity. Security demands have increased. Compliance requirements have appeared. The team needs reinforcement — not replacement.

Signal: "IT can't keep up with everything anymore"
🏛️

Regulated Industries with Compliance Demands

Banks, healthcare organizations, manufacturers, and law enforcement agencies with internal IT staff who handle day-to-day operations — but who need dedicated compliance expertise for HIPAA, GLBA, CMMC, CJIS, or PCI-DSS that their generalist team can't sustain alone.

Signal: "Our IT team isn't compliance specialists"
🔐

Organizations That Need 24/7 Security Coverage

Internal IT keeps business running 8–5. But cyber threats don't observe business hours. Ransomware attacks peak on Friday afternoons and holiday weekends precisely because internal IT isn't watching. Securafy's SOC watches 24/7 so your team can sleep.

Signal: "We have no coverage after 5pm"
🛠️

IT Teams Missing Specialized Skills

Your team is excellent at infrastructure and operations — but cybersecurity, compliance management, and cloud security architecture require specialized expertise that's expensive to hire and hard to retain. We bring the specialists. Your team keeps the relationships.

Signal: "We don't have security expertise in-house"
📈

Organizations Preparing for Audit, M&A, or Contracts

An upcoming SOC 2 audit, a DoD contract requiring CMMC 2.0, a cyber insurance renewal requiring documented controls, or due diligence for an acquisition. Your internal team needs reinforcement to hit a deadline that security and compliance alone can't absorb.

Signal: "We have an audit or contract deadline"
What Securafy Brings to the Partnership

Capabilities Your Team
Gets on Day One.

Every co-managed engagement is scoped to your team's existing strengths. We bring what's missing — not what you already have. Here's what most internal teams gain when they partner with Securafy.

🕐

24/7 SOC Monitoring

Our Maitland, FL and Houston, TX Security Operations Centers monitor every endpoint, identity, email, and network device around the clock. Your team gets alerts, context, and recommended actions — not raw noise. Threats at 3am are handled before your team arrives at 8am.

🛡️

Zero Trust Application Control

Default-deny application control — unknown applications cannot execute. Ransomware that hasn't been seen before can't run. Your team gets Zero Trust Application Control deployed, tuned, and managed by Securafy engineers who run it daily. No licensing burden. No learning curve.

🔍

EDR + 24/7 Human-Operated SOC

AI-powered behavioral endpoint detection and response, backed by 24/7 human SOC triage through 24/7 Human-Operated SOC. Your team gets enterprise-grade threat detection without hiring a dedicated security analyst or licensing a full SIEM independently.

📋

Compliance Operations

NIST CSF, HIPAA, GLBA, CJIS, CMMC, PCI-DSS — we run the compliance program alongside your IT team. Policy development, evidence collection, framework mapping, audit preparation, and GRC reporting. Your team stays involved strategically without being consumed operationally.

🎧

Help Desk Overflow & After-Hours Coverage

When your team is at capacity, on vacation, or off the clock, Securafy's help desk answers the call. We integrate with your ticketing system, follow your escalation paths, and document everything. Users get help. Your team gets breathing room. Nothing falls through.

🔧

Patch Management & Vulnerability Oversight

Automated patching across OS and third-party software, monthly vulnerability scanning, and prioritized remediation guidance. Your team knows what needs patching. We handle the execution on a schedule that doesn't interrupt your operations.

💾

Backup Monitoring & Restore Testing

Enterprise Business Continuity & Disaster Recovery monitoring, daily backup verification, quarterly restore testing, and defined RTO/RPO documentation. Your team gains backup insurance — not just backup software. We test restores so you know recovery works before you need it.

📊

Executive & Board-Level Reporting

Your internal IT team is often too close to operations to produce the risk-focused executive reporting that boards, CFOs, and compliance officers need. We produce monthly performance reports and quarterly executive briefings that speak business language — risk trends, not ticket counts.

🎓

Security Awareness Training

Automated phishing simulations and NIST-aligned security awareness training deployed across your user population — managed by Securafy, not consuming your team's time. Training records maintained for compliance evidence. Results reported monthly.

How Responsibilities Are Divided

Your Team Leads.
We Fill the Gaps.

Co-managed IT works because responsibility is clearly defined from day one. We document exactly who owns what — eliminating the finger-pointing and dropped tasks that happen when roles aren't explicit.

Function Your Internal Team Securafy
Strategic IT planning & roadmap✓ LeadsAdvises
Vendor & budget management✓ LeadsSupports
User relationships & on-site presence✓ Leads
Application support & business systems✓ LeadsOverflow support
Help desk — business hours✓ LeadsOverflow / co-cover
Help desk — after hours & weekends✓ Securafy
24/7 SOC monitoring & threat triage✓ Securafy
Endpoint security (EDR, Zero Trust Application Control)Awareness✓ Securafy
Patch management executionSchedules & approves✓ Securafy
Backup monitoring & restore testingAwareness✓ Securafy
Compliance framework managementInput & sign-off✓ Securafy
Security awareness trainingChampions internally✓ Securafy
Executive & board reportingPresents internally✓ Securafy produces
Incident response — detection & containmentNotified & involved✓ Securafy leads
Vulnerability management programReviews & approves✓ Securafy

Amber = Shared responsibility. Exact split documented in your co-managed service agreement.

How Engagement Works

From First Call To
Fully Integrated.

We've onboarded dozens of co-managed partnerships. The process is structured, transparent, and designed to get your internal team running alongside us in 30 days — without disruption.

01

Discovery & Gap Assessment

We sit down with your IT team — not around them. We understand your environment, your tools, your processes, and your specific gaps. No assumptions. The assessment output is a clear picture of where Securafy adds value and where your team is already excellent.

02

Scope Definition & RACI Agreement

We document exactly who owns what in a Responsibility Assignment Matrix (RACI). Every function is explicitly assigned — your team, Securafy, or shared. This eliminates dropped tasks and prevents the "we thought you were handling that" conversations that plague co-managed arrangements without clear governance.

03

Tool Integration & Onboarding

We deploy Securafy's toolset alongside your existing platforms — not replacing them. Enterprise Remote Monitoring & Management installs alongside your monitoring, Zero Trust Application Control deploys to endpoints, and we integrate with your ticketing system. Your team keeps their tools. We augment with ours. Typically complete within 30 days.

04

Ongoing Operations & Joint QBRs

Securafy handles our defined scope 24/7. Your team handles theirs. We communicate through your escalation paths, document everything in your ticketing system, and meet jointly for Quarterly Business Reviews — delivering a unified picture of IT performance, security health, and compliance posture to your leadership.

Why Securafy as Your Co-Managed Partner

Not Every MSP Knows How
To Play Second Chair.

Most MSPs want to replace your internal team — it's better for their revenue model. Securafy is purpose-built for co-managed engagements because we understand the partnership dynamic. We respect your team's institutional knowledge. We don't compete for your seat. We make you look better to your leadership.

🤝

We Don't Want Your IT Team's Job

Co-managed is not a transition to full outsource. We are not trying to eliminate your internal staff or expand our scope beyond what you've defined. Your team's job security is protected. Our contract explicitly limits our scope to what we agreed. You control the relationship.

📡

Two SOCs. No Single Point of Failure.

With SOCs in Maitland, Florida and Houston, Texas, your environment is monitored from geographically redundant operations centers. If one center faces an issue, the other maintains coverage. Your internal team never loses SOC support — and neither does your business.

🏆

Award-Winning Standard for Your Team

Securafy was voted Most Trusted MSP in North America (Soteria Award 2024). When we partner with your internal team, we bring that same standard to every function we cover. Your IT team gains access to enterprise-grade tooling and expertise that would cost $500K+ to replicate internally.

📋

Compliance Expertise Your Generalists Don't Have

Internal IT generalists are IT experts — not compliance specialists. HIPAA, GLBA, CJIS, CMMC, and PCI-DSS each require dedicated ongoing expertise. Securafy's compliance team lives in these frameworks daily. Your team doesn't need to become compliance experts — you just need to work with ones.

🔍

Transparent, Documented, Accountable

Everything Securafy does is documented in your ticketing system, visible in your client portal, and reportable in monthly summaries. Your internal team sees everything we do. No black boxes. No vendor lock-in through opacity. You can audit our work any time.

🌐

National Delivery — Wherever Your Team Is

As of April 2026, Securafy serves businesses across all 50 states. Co-managed partnerships work regardless of where your headquarters, branch offices, or remote users are located. Your internal team covers what they cover locally. We cover everything else, everywhere.

FAQ

Common
Questions

Co-managed IT is a partnership where Securafy works alongside your existing internal IT staff — not replacing them, but augmenting them. We fill capability gaps: 24/7 SOC monitoring your team can't cover overnight, security tooling your team doesn't have budget to license and operate, compliance management that requires dedicated expertise, and help desk capacity during high-volume periods or off-hours. Your team stays in control.
No — and this is the most important thing to understand about co-managed IT. Your internal IT staff stays in place. They keep their tools, their processes, their vendor relationships, and their organizational authority. Securafy fills the gaps they can't cover alone — nights, weekends, specialized security functions, compliance operations — so they can focus on strategic work instead of being on call 24/7. Co-managed IT typically makes internal IT staff more valuable to their organization, not less.
Fully managed IT means Securafy handles everything — there is no internal IT team. Co-managed IT means you have internal IT staff and Securafy augments them in specific areas. The engagement scope is narrower, the pricing reflects that, and the relationship is collaborative rather than substitutive. Both models have their place — co-managed is right when you have internal expertise worth keeping.
We bring 24/7 SOC monitoring from our two operations centers (Maitland, FL and Houston, TX), Zero Trust Application Control security architecture, AI-powered EDR via 24/7 Human-Operated SOC, Enterprise Remote Monitoring & Management and BCDR platforms, security awareness training, compliance framework management (HIPAA, GLBA, CJIS, CMMC, PCI-DSS, NIST CSF), vulnerability management, help desk overflow coverage, and executive reporting. Most internal IT teams of 1–3 people cannot afford to license, manage, and stay current on all these platforms simultaneously.
Co-managed IT pricing is customized based on scope — which functions we cover, how many users and endpoints are in scope, and what tier of service applies. We scope co-managed engagements as modified Essential-CARE or Secure-CARE programs, excluding the functions your team already handles well and pricing accordingly. Contact us for a free co-managed assessment and custom quote.
Typically 30 days from signed agreement to fully operational. The first two weeks are discovery, scope documentation, and RACI agreement. Weeks three and four are tool deployment and integration with your existing systems. By day 30, Securafy's defined scope functions are operational and your team has a clear picture of how the partnership works day-to-day.
Watch the Full Briefing — On Your Schedule

Why IT Leaders Choose Securafy
As Their Co-Managed Partner

This is the complete presentation we deliver to every prospective Co-Managed IT client. 18 minutes. Skip ahead or stop anytime. No obligation — just the full story, on your terms.

▶ Full presentation · 18 minutes · Stop anytime · No obligation

★ Soteria Award — Most Trusted MSP in North America 2024

Talk to a Co-Managed Specialist →

Your Internal IT Team Deserves
Backup That Never Sleeps.

A free Co-Managed IT Assessment identifies exactly where your team needs reinforcement — without assumptions and without a sales pitch. We'll show you the gaps, explain how we fill them, and let you decide if the partnership makes sense. Serving businesses nationwide from Columbus and Cleveland, Ohio.

Free Co-Managed Assessment View Pricing
📞 (330) 906-8888 Sales
📍 Columbus & Cleveland, Ohio — Serving All 50 States