Your IT Team,
Backed by Ours.
Co-Managed IT from Securafy augments your existing internal IT team with 24/7 SOC coverage, ThreatLocker Zero Trust, SIEM, compliance expertise, and after-hours help desk capacity — without replacing your staff. Your team retains strategic control while Securafy handles security operations, overnight coverage, and the compliance layer that internal IT rarely has bandwidth to maintain consistently.
Not a Replacement.
An Upgrade.
Co-managed IT is a partnership — not a takeover. You keep your internal IT staff, your ticketing system, your vendor relationships, and your operational authority. Securafy fills the gaps they can't cover alone: round-the-clock security monitoring, enterprise-grade tools they couldn't justify licensing solo, compliance programs that require dedicated expertise, and help desk capacity during surges, vacations, and off-hours. Your team gets stronger. Your business gets better protected. Nobody loses their job.
If Your Internal Team Is
Stretched, This is for You.
Co-managed IT is not a one-size-fits-all product. It is a precision solution for specific organizational situations — where internal IT capability exists but specific gaps need professional coverage.
The One-Person IT Department
A single skilled IT generalist keeping a 50–250 person organization running. They're excellent at what they do — but they can't monitor the network at 2am, run a compliance program, and manage the help desk queue simultaneously. Securafy extends their reach without adding headcount.
Signal: "Our IT person is the single point of failure"The Small IT Team at a Growing Company
Two or three IT professionals who were hired when the company was smaller. Growth has outpaced IT capacity. Security demands have increased. Compliance requirements have appeared. The team needs reinforcement — not replacement.
Signal: "IT can't keep up with everything anymore"Regulated Industries with Compliance Demands
Banks, healthcare organizations, manufacturers, and law enforcement agencies with internal IT staff who handle day-to-day operations — but who need dedicated compliance expertise for HIPAA, GLBA, CMMC, CJIS, or PCI-DSS that their generalist team can't sustain alone.
Signal: "Our IT team isn't compliance specialists"Organizations That Need 24/7 Security Coverage
Internal IT keeps business running 8–5. But cyber threats don't observe business hours. Ransomware attacks peak on Friday afternoons and holiday weekends precisely because internal IT isn't watching. Securafy's SOC watches 24/7 so your team can sleep.
Signal: "We have no coverage after 5pm"IT Teams Missing Specialized Skills
Your team is excellent at infrastructure and operations — but cybersecurity, compliance management, and cloud security architecture require specialized expertise that's expensive to hire and hard to retain. We bring the specialists. Your team keeps the relationships.
Signal: "We don't have security expertise in-house"Organizations Preparing for Audit, M&A, or Contracts
An upcoming SOC 2 audit, a DoD contract requiring CMMC 2.0, a cyber insurance renewal requiring documented controls, or due diligence for an acquisition. Your internal team needs reinforcement to hit a deadline that security and compliance alone can't absorb.
Signal: "We have an audit or contract deadline"Capabilities Your Team
Gets on Day One.
Every co-managed engagement is scoped to your team's existing strengths. We bring what's missing — not what you already have. Here's what most internal teams gain when they partner with Securafy.
24/7 SOC Monitoring
Our Maitland, FL and Houston, TX Security Operations Centers monitor every endpoint, identity, email, and network device around the clock. Your team gets alerts, context, and recommended actions — not raw noise. Threats at 3am are handled before your team arrives at 8am.
Zero Trust Application Control
Default-deny application control — unknown applications cannot execute. Ransomware that hasn't been seen before can't run. Your team gets Zero Trust Application Control deployed, tuned, and managed by Securafy engineers who run it daily. No licensing burden. No learning curve.
EDR + 24/7 Human-Operated SOC
AI-powered behavioral endpoint detection and response, backed by 24/7 human SOC triage through 24/7 Human-Operated SOC. Your team gets enterprise-grade threat detection without hiring a dedicated security analyst or licensing a full SIEM independently.
Compliance Operations
NIST CSF, HIPAA, GLBA, CJIS, CMMC, PCI-DSS — we run the compliance program alongside your IT team. Policy development, evidence collection, framework mapping, audit preparation, and GRC reporting. Your team stays involved strategically without being consumed operationally.
Help Desk Overflow & After-Hours Coverage
When your team is at capacity, on vacation, or off the clock, Securafy's help desk answers the call. We integrate with your ticketing system, follow your escalation paths, and document everything. Users get help. Your team gets breathing room. Nothing falls through.
Patch Management & Vulnerability Oversight
Automated patching across OS and third-party software, monthly vulnerability scanning, and prioritized remediation guidance. Your team knows what needs patching. We handle the execution on a schedule that doesn't interrupt your operations.
Backup Monitoring & Restore Testing
Enterprise Business Continuity & Disaster Recovery monitoring, daily backup verification, quarterly restore testing, and defined RTO/RPO documentation. Your team gains backup insurance — not just backup software. We test restores so you know recovery works before you need it.
Executive & Board-Level Reporting
Your internal IT team is often too close to operations to produce the risk-focused executive reporting that boards, CFOs, and compliance officers need. We produce monthly performance reports and quarterly executive briefings that speak business language — risk trends, not ticket counts.
Security Awareness Training
Automated phishing simulations and NIST-aligned security awareness training deployed across your user population — managed by Securafy, not consuming your team's time. Training records maintained for compliance evidence. Results reported monthly.
Your Team Leads.
We Fill the Gaps.
Co-managed IT works because responsibility is clearly defined from day one. We document exactly who owns what — eliminating the finger-pointing and dropped tasks that happen when roles aren't explicit.
| Function | Your Internal Team | Securafy |
|---|---|---|
| Strategic IT planning & roadmap | ✓ Leads | Advises |
| Vendor & budget management | ✓ Leads | Supports |
| User relationships & on-site presence | ✓ Leads | — |
| Application support & business systems | ✓ Leads | Overflow support |
| Help desk — business hours | ✓ Leads | Overflow / co-cover |
| Help desk — after hours & weekends | — | ✓ Securafy |
| 24/7 SOC monitoring & threat triage | — | ✓ Securafy |
| Endpoint security (EDR, Zero Trust Application Control) | Awareness | ✓ Securafy |
| Patch management execution | Schedules & approves | ✓ Securafy |
| Backup monitoring & restore testing | Awareness | ✓ Securafy |
| Compliance framework management | Input & sign-off | ✓ Securafy |
| Security awareness training | Champions internally | ✓ Securafy |
| Executive & board reporting | Presents internally | ✓ Securafy produces |
| Incident response — detection & containment | Notified & involved | ✓ Securafy leads |
| Vulnerability management program | Reviews & approves | ✓ Securafy |
■ Amber = Shared responsibility. Exact split documented in your co-managed service agreement.
From First Call To
Fully Integrated.
We've onboarded dozens of co-managed partnerships. The process is structured, transparent, and designed to get your internal team running alongside us in 30 days — without disruption.
Discovery & Gap Assessment
We sit down with your IT team — not around them. We understand your environment, your tools, your processes, and your specific gaps. No assumptions. The assessment output is a clear picture of where Securafy adds value and where your team is already excellent.
Scope Definition & RACI Agreement
We document exactly who owns what in a Responsibility Assignment Matrix (RACI). Every function is explicitly assigned — your team, Securafy, or shared. This eliminates dropped tasks and prevents the "we thought you were handling that" conversations that plague co-managed arrangements without clear governance.
Tool Integration & Onboarding
We deploy Securafy's toolset alongside your existing platforms — not replacing them. Enterprise Remote Monitoring & Management installs alongside your monitoring, Zero Trust Application Control deploys to endpoints, and we integrate with your ticketing system. Your team keeps their tools. We augment with ours. Typically complete within 30 days.
Ongoing Operations & Joint QBRs
Securafy handles our defined scope 24/7. Your team handles theirs. We communicate through your escalation paths, document everything in your ticketing system, and meet jointly for Quarterly Business Reviews — delivering a unified picture of IT performance, security health, and compliance posture to your leadership.
Not Every MSP Knows How
To Play Second Chair.
Most MSPs want to replace your internal team — it's better for their revenue model. Securafy is purpose-built for co-managed engagements because we understand the partnership dynamic. We respect your team's institutional knowledge. We don't compete for your seat. We make you look better to your leadership.
We Don't Want Your IT Team's Job
Co-managed is not a transition to full outsource. We are not trying to eliminate your internal staff or expand our scope beyond what you've defined. Your team's job security is protected. Our contract explicitly limits our scope to what we agreed. You control the relationship.
Two SOCs. No Single Point of Failure.
With SOCs in Maitland, Florida and Houston, Texas, your environment is monitored from geographically redundant operations centers. If one center faces an issue, the other maintains coverage. Your internal team never loses SOC support — and neither does your business.
Award-Winning Standard for Your Team
Securafy was voted Most Trusted MSP in North America (Soteria Award 2024). When we partner with your internal team, we bring that same standard to every function we cover. Your IT team gains access to enterprise-grade tooling and expertise that would cost $500K+ to replicate internally.
Compliance Expertise Your Generalists Don't Have
Internal IT generalists are IT experts — not compliance specialists. HIPAA, GLBA, CJIS, CMMC, and PCI-DSS each require dedicated ongoing expertise. Securafy's compliance team lives in these frameworks daily. Your team doesn't need to become compliance experts — you just need to work with ones.
Transparent, Documented, Accountable
Everything Securafy does is documented in your ticketing system, visible in your client portal, and reportable in monthly summaries. Your internal team sees everything we do. No black boxes. No vendor lock-in through opacity. You can audit our work any time.
National Delivery — Wherever Your Team Is
As of April 2026, Securafy serves businesses across all 50 states. Co-managed partnerships work regardless of where your headquarters, branch offices, or remote users are located. Your internal team covers what they cover locally. We cover everything else, everywhere.
Common
Questions
We integrate with your existing IT staff — handling overflow, after-hours, and specialized security tasks.
Book a Free Assessment →Why IT Leaders Choose Securafy
As Their Co-Managed Partner
This is the complete presentation we deliver to every prospective Co-Managed IT client. 18 minutes. Skip ahead or stop anytime. No obligation — just the full story, on your terms.
★ Soteria Award — Most Trusted MSP in North America 2024
Talk to a Co-Managed Specialist →Your Internal IT Team Deserves
Backup That Never Sleeps.
A free Co-Managed IT Assessment identifies exactly where your team needs reinforcement — without assumptions and without a sales pitch. We'll show you the gaps, explain how we fill them, and let you decide if the partnership makes sense. Serving businesses nationwide from Columbus and Cleveland, Ohio.
FREE · 30 MINUTES · NO SALES PITCH
See Exactly Where You're Exposed.
Before an Attacker Does.
Our free 47-point network and security assessment gives you a prioritised remediation report in plain language — no obligation, no upsell.
★ Soteria Award — Most Trusted MSP in North America 2024 · 30-Day Risk-Free Trial · 10-Minute Response Guarantee
Frequently Asked Questions
How Co-Managed IT Onboarding Works
We integrate with your existing IT team — not over them. The co-managed onboarding is designed to be non-disruptive, transparent, and entirely within your team's control.
We meet with your internal IT team — not just management. We listen to what's working, what's not, and where they feel most stretched. Together we define exactly which responsibilities stay with your team, which move to Securafy, and which are collaborative. No surprises. Your team's authority is explicit from day one.
Securafy receives access credentials, network diagrams, and documentation your team has built. We conduct a security gap assessment focused on the areas we'll be covering — SOC monitoring, security tooling, compliance — and identify anything that needs to be addressed before we go live. Your team reviews and approves our findings.
We deploy ThreatLocker Zero Trust, SIEM, and EDR alongside your existing tools. Where you have tools we're augmenting, we integrate. Where there are gaps, we fill them. Your team retains administrative access to everything we deploy — you're never locked out of your own environment.
Your environment is connected to Securafy's 24/7 SOC with a clear escalation matrix: what we handle autonomously (after-hours threats), what we escalate to your team, and what requires joint response. Your team receives a SOC runbook specific to your environment. Go-live means your after-hours coverage gap is closed from night one.
Weekly or bi-weekly sync calls keep your team and Securafy aligned. Monthly reporting covers SOC activity, security tooling health, and compliance posture. Quarterly reviews with your leadership ensure the engagement is delivering value and adjust scope as your business grows.
