The Experts Behind Securafy

Security, Compliance,
and IT Leadership
Built Around Outcomes.

Securafy is led by experienced technology, cybersecurity, compliance, and cloud leaders with backgrounds in enterprise IT, healthcare, managed services, and Microsoft cloud environments.

We align clients to CIS, NIST CSF 2.0, CMMC 2.0, HIPAA, PCI-DSS, and Ohio Safe Harbor (ORC §1354), and produce the documentation designed to support real audits. Today Securafy supports approximately 400 end users across healthcare, financial and professional services, manufacturing, and other regulated environments — backed by 24x7 follow-the-sun operations.

By The Numbers

Measurable Service Performance
Across Every Engagement

35+ yrs
Of technology and cybersecurity leadership
16+ yrs
Average client retention
99%
Customer satisfaction · 100% CSAT in Crewhu
400+
End users supported across regulated industries
7 min
Average first response across helpdesk and professional services
80%
Issues resolved on first contact
35 min
Average on-site dispatch against a 4-hour SLA
24/7
Helpdesk & SOC coverage across NE Ohio, Central Ohio, UK, Australia, Ireland
Practice Areas

The Expertise
Behind the Service

Securafy combines executive technology leadership, security operations, compliance engineering, cloud architecture, and field response into a single managed practice. Clients are backed by named senior practitioners, documented escalation paths, and 24x7 support coverage.

vCIO

Executive technology leadership. Strategic roadmap, vendor strategy, budget governance, board and executive reporting. Holds the seat between operations and the leadership table.

vCSO / vCISO

Security executive function. Risk register ownership, program governance, audit response, incident response leadership, and cyber-insurance liaison.

Cybersecurity Specialists

Threat detection, incident handling, Zero Trust Application Control deployment, EDR operations, and continuous posture improvement. Backed by a 24/7 SOC.

Compliance Engineers

HIPAA, GLBA, FFIEC, CMMC 2.0, NIST SP 800-171, PCI-DSS, CJIS, IRS Pub 4557, and Ohio Safe Harbor (ORC §1354). Build and maintain audit-ready documentation that holds up in real examinations.

Cloud Engineers

Microsoft 365 and Azure deployment, hardening to CIS benchmarks, identity and conditional access governance, and ongoing tenant security. Microsoft 365 Certified: Enterprise Administrator Expert on the practice.

Network & Infrastructure

Network configuration, firewall implementation, performance monitoring, and resilience engineering across complex multi-site environments — including U.S. clients with international operations.

Field Response

On-site dispatch for hardware deployment, network changes, physical security work, and secure data destruction. 35-minute average dispatch against a 4-hour SLA.

24x7 Support Operations

Continuous coverage across five countries on a follow-the-sun model — Northeast Ohio, Central Ohio, the United Kingdom, Australia, and Ireland. A 10-minute target response on critical incidents applies at 3 a.m. and 3 p.m. alike.

The Securafy Team

The People Responsible
for Your Environment

RH
Rodney Hall
President & Chief Operating Officer

Twenty-plus years managing IT teams and infrastructure across regulated industries. At Securafy, Rodney owns service operations end-to-end — service delivery, client relationships, compliance program governance, and cybersecurity operations.

Before Securafy, he led multiple IT teams at Cerner ITWorks inside Southwest General Health Care, directing IT governance, compliance programs, clinical imaging systems, telemetry integration, and finance technology — building the security and data-privacy controls hospitals operate under.

Rodney also leads AI Under Control, Securafy's internal governance framework for safe, explainable AI use in service delivery. Frameworks: HIPAA, PCI-DSS, NIST.

LinkedIn
RH
Ric Hall
Chief Revenue Officer

Forty-plus years across mainframes, open systems, enterprise infrastructure, and global cloud platforms. At Securafy, Ric partners with executives to translate complex technology decisions into measurable business outcomes.

Seventeen years at Sun Microsystems in increasingly senior engineering roles, earning multiple SE of the Year awards across North America and internationally. Nearly sixteen years at Oracle as a Distinguished Sales Consultant and cloud subject matter expert, driving cloud and data-platform adoption across regulated industries.

Specialties: resilient architecture, disaster recovery and business continuity, security, automation, scalability, and cost optimization.

LinkedIn
BH
Brandon Hall
Director of Service Delivery

Owns day-to-day service delivery across the client base — service ticket management, technician scheduling, on-site coordination, project management, and client communication. The 7-minute average first response, 80% first-call resolution rate, and 35-minute on-site dispatch average are operated under his leadership.

Brandon also leads internal service-optimization and automation initiatives, integrating AI tooling into the workflow without losing direct human accountability on every ticket.

JO
Jillian Oco
Chief Marketing Officer

Ten-plus years across digital marketing, brand strategy, and revenue operations. Owns growth strategy, demand generation, brand positioning, lifecycle architecture, attribution, and conversion infrastructure across HubSpot, the website, and integrated partner channels. HubSpot certified, plus credentials from Google, Meta, and IIDM. Specialties: SEO, AEO strategy, content systems, AI-assisted marketing operations, and translating complex cybersecurity and AI topics into clear, actionable language for SMB leaders. Advocate for Cybersecurity Awareness and Strategic Marketing Leadership in the SMB segment.

LinkedIn
TB
Tom Bak
Senior Network Engineer

Thirteen years of technical experience. CompTIA A+, Network+, and Microsoft Certified Professional. Deep expertise in Microsoft ecosystems, server management, and network administration. Prior to Securafy, Tom worked as a desktop technician supporting local hospitals and school districts — high-stakes environments where critical systems can't be down.

At Securafy, he has implemented firewall and network infrastructure solutions for U.S. clients with international operations, ensuring performance and compliance across regions. Known for the four-stage cybersecurity discipline he applies to every environment: anticipate, prevent, detect, respond.

JS
Justin Swickard
Senior Network Administrator

Sixteen-plus years in information technology, focused on maintaining complex IT infrastructure, resolving network issues at speed, and optimizing client environments for long-term stability. Owns network configuration, troubleshooting, and performance monitoring across the client base — accountable for uptime, data integrity, and the proactive remediation that prevents incidents from becoming outages.

Known with clients for technical precision paired with proactive problem-solving across regulated and non-regulated environments.

RR
Ralph Reyes
Microsoft Cloud Engineer

Microsoft-certified cloud specialist holding Microsoft 365 Certified: Enterprise Administrator Expert, Microsoft Teams Administrator Associate (MS-700), Microsoft Azure Fundamentals (AZ-900), Microsoft 365 Fundamentals (MS-900), and Microsoft Security, Compliance, and Identity Fundamentals (SC-900).

Specialty: Microsoft 365 and Azure deployment, identity and conditional access governance, tenant hardening, and the ongoing work that keeps cloud environments both productive and compliant. Known with clients for streamlining workflows and strengthening security posture inside the M365 ecosystem.

Coverage Model

Continuous Support
Across Five Countries

Helpdesk and SOC coverage runs on a follow-the-sun model — Northeast Ohio, Central Ohio, the United Kingdom, Australia, and Ireland. A 10-minute target response on critical incidents applies across business hours, overnight, weekends, and holidays.

Ohio Engineering Bench

Offices in Northeast Ohio and Central Ohio. Senior engineering, on-site dispatch, and client-relationship work runs out of these locations. Most engagements are remote-first; on-site dispatch averages 35 minutes against a 4-hour SLA.

International Coverage Layer

Support operations distributed across the United Kingdom, Australia, and Ireland — providing follow-the-sun coverage so that incident response, ticket triage, and monitoring run continuously through every time zone the U.S. business day does not cover.

SOC and Monitoring

Human-staffed Security Operations Center monitoring across two geographically redundant SOCs. Continuous monitoring on every managed endpoint, identity, and network boundary — backed by ThreatLocker Zero Trust Application Control.

Ownership

Family-Owned. Veteran-Owned.
Ohio-Headquartered.

Securafy is a family-owned and veteran-owned managed security service provider headquartered in Ohio. Practice focus on regulated industries — healthcare, financial services, legal, accounting, defense supply chain, manufacturing, and country clubs. Engagements typically start at ten users or more, with no fixed upper bound on environment complexity.

Common Questions

What Buyers Ask
About the Securafy Team

Who founded Securafy?

Securafy was founded by Randy Hall, who serves as CEO. Randy brings 40+ years across network engineering, security architecture, solutions design, and CIO leadership. He previously built, scaled, and exited Haltronics Inc., Worldlan Technology, and One World Technology before founding Securafy.

Where is Securafy headquartered?

Securafy is headquartered in Ohio, with offices in Northeast Ohio and Central Ohio (Columbus). The company is family-owned and veteran-owned, and serves clients across Ohio and the United States.

Who leads Securafy's day-to-day operations?

Rodney Hall serves as President & Chief Operating Officer and owns service operations end-to-end. He previously led IT teams at Cerner ITWorks inside Southwest General Health Care, directing IT governance, compliance programs, clinical imaging systems, telemetry integration, and finance technology.

What certifications does the Securafy team hold?

Securafy's team certifications include Microsoft 365 Certified: Enterprise Administrator Expert, Microsoft Teams Administrator Associate (MS-700), Microsoft Azure Fundamentals (AZ-900), Microsoft 365 Fundamentals (MS-900), Microsoft Security, Compliance, and Identity Fundamentals (SC-900), CompTIA A+, CompTIA Network+, Microsoft Certified Professional, and HubSpot certifications.

What compliance frameworks does Securafy support?

Securafy aligns clients to CIS Benchmarks, NIST CSF 2.0, CMMC 2.0, HIPAA, PCI-DSS, GLBA, FFIEC, IRS Publication 4557 WISP, CJIS Security Policy, and Ohio Safe Harbor (ORC §1354) — and produces the documentation designed to support real audits.

What is Securafy's average client retention?

Securafy's average client retention is 16 years and 4 months, with a 99% average customer satisfaction rating and a 100% CSAT score in Crewhu. The company supports approximately 400 end users across regulated industries.

Does Securafy provide 24/7 support?

Yes. Securafy provides 24x7 helpdesk and SOC coverage across five countries — Northeast Ohio, Central Ohio, the United Kingdom, Australia, and Ireland — on a follow-the-sun model. A 10-minute target response on critical incidents applies across business hours, overnight, weekends, and holidays.

How fast does Securafy respond to incidents?

Securafy's average first-touch response across helpdesk and professional services is 7 minutes. The first-call resolution rate is 80%. On-site dispatch averages 35 minutes against a contractual 4-hour SLA.

What industries does Securafy serve?

Securafy serves regulated industries across Ohio and the United States — including healthcare, financial services, legal, accounting, defense supply chain, manufacturing, country clubs, and other regulated environments. Engagements typically start at ten users or more.

What roles does Securafy provide inside an engagement?

Securafy engagements include vCIO, vCSO/vCISO, cybersecurity specialists, compliance engineers, cloud engineers, network and infrastructure engineers, field response, and 24x7 support operations — all delivered as the standard model, not as separate add-on retainers.

Talk to the Team
Behind the Work

Direct access to the senior team. Continuous support coverage. Documented service performance. Talk to the people who will run your environment.

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