Security, Compliance,
and IT Leadership
Built Around Outcomes.
Securafy is led by experienced technology, cybersecurity, compliance, and cloud leaders with backgrounds in enterprise IT, healthcare, managed services, and Microsoft cloud environments.
We align clients to CIS, NIST CSF 2.0, CMMC 2.0, HIPAA, PCI-DSS, and Ohio Safe Harbor (ORC §1354), and produce the documentation designed to support real audits. Today Securafy supports approximately 400 end users across healthcare, financial and professional services, manufacturing, and other regulated environments — backed by 24x7 follow-the-sun operations.
Measurable Service Performance
Across Every Engagement
The Expertise
Behind the Service
Securafy combines executive technology leadership, security operations, compliance engineering, cloud architecture, and field response into a single managed practice. Clients are backed by named senior practitioners, documented escalation paths, and 24x7 support coverage.
vCIO
Executive technology leadership. Strategic roadmap, vendor strategy, budget governance, board and executive reporting. Holds the seat between operations and the leadership table.
vCSO / vCISO
Security executive function. Risk register ownership, program governance, audit response, incident response leadership, and cyber-insurance liaison.
Cybersecurity Specialists
Threat detection, incident handling, Zero Trust Application Control deployment, EDR operations, and continuous posture improvement. Backed by a 24/7 SOC.
Compliance Engineers
HIPAA, GLBA, FFIEC, CMMC 2.0, NIST SP 800-171, PCI-DSS, CJIS, IRS Pub 4557, and Ohio Safe Harbor (ORC §1354). Build and maintain audit-ready documentation that holds up in real examinations.
Cloud Engineers
Microsoft 365 and Azure deployment, hardening to CIS benchmarks, identity and conditional access governance, and ongoing tenant security. Microsoft 365 Certified: Enterprise Administrator Expert on the practice.
Network & Infrastructure
Network configuration, firewall implementation, performance monitoring, and resilience engineering across complex multi-site environments — including U.S. clients with international operations.
Field Response
On-site dispatch for hardware deployment, network changes, physical security work, and secure data destruction. 35-minute average dispatch against a 4-hour SLA.
24x7 Support Operations
Continuous coverage across five countries on a follow-the-sun model — Northeast Ohio, Central Ohio, the United Kingdom, Australia, and Ireland. A 10-minute target response on critical incidents applies at 3 a.m. and 3 p.m. alike.
The People Responsible
for Your Environment
Randy Hall has spent more than 40 years helping organizations navigate technology change, cybersecurity risk, and business growth. His career spans network engineering, security architecture, solutions design, executive leadership, and entrepreneurship. Before founding Securafy, he built, scaled, acquired, and successfully exited multiple technology companies, including Haltronics Inc., Worldlan Technology, and One World Technology.
Author
Today, Randy leads Securafy’s human-led, AI-enabled approach to managed IT and cybersecurity. He works closely with organizations to strengthen security posture, improve operational resilience, and align technology investments with business goals. His expertise spans CIS Controls, NIST CSF 2.0, CMMC 2.0, PCI-DSS, HIPAA, cybersecurity strategy, and practical AI adoption for SMBs and regulated industries.
A national speaker, instructor, and author of Cybersecurity: The Silent Battlefield and Mastering AI For Your Business Success, Randy has advised thousands of organizations ranging from startups and growing businesses to large enterprises and government agencies. He believes technology should create clarity, not complexity—and that the best security solutions are the ones people actually use.
With more than 20 years of experience leading IT teams and managing complex technology environments, Rodney Hall has built a career around operational excellence, security, and accountability. His background includes healthcare, compliance-driven industries, infrastructure management, and large-scale service delivery.
Author
At Securafy, Rodney oversees service operations, client success, cybersecurity initiatives, and compliance governance. Prior to joining the company, he managed multiple IT teams at Cerner ITWorks within Southwest General Health Care, where he led IT governance, clinical imaging systems, telemetry integration, financial systems, and regulatory compliance efforts. His expertise includes HIPAA, PCI-DSS, NIST frameworks, cybersecurity operations, automation, and AI governance.
Rodney is the driving force behind Securafy’s AI Under Control framework, ensuring AI is deployed responsibly, transparently, and securely throughout service delivery. He believes technology should empower people, not replace them, and that lasting client relationships are built through trust, education, and consistent results.
Ric Hall brings more than 40 years of enterprise technology experience to Securafy, helping business leaders make confident decisions in increasingly complex IT environments. His career has spanned mainframes, open systems, enterprise infrastructure, cloud computing, and large-scale digital transformation initiatives.
Before joining Securafy, Ric spent 17 years at Sun Microsystems, earning multiple SE of the Year awards across North America and internationally. He later spent nearly 16 years at Oracle as a Distinguished Sales Consultant and cloud subject matter expert, helping organizations accelerate adoption of cloud, data, and AI platforms across highly regulated industries.
At Securafy, Ric works with executives to align technology investments with business outcomes. His expertise includes cloud strategy, business continuity, disaster recovery, security architecture, automation, scalability, and cost optimization. Known for translating highly technical concepts into practical business language, Ric helps organizations focus on reducing risk while creating opportunities for growth.
Brandon Hall oversees the day-to-day service experience that Securafy clients depend on. From technician scheduling and project coordination to service delivery and client communications, he plays a central role in ensuring every engagement runs smoothly and efficiently.
Under Brandon’s leadership, Securafy maintains a 7-minute average first response time, an 80% first-call resolution rate, and a 35-minute average on-site dispatch time. He also leads service optimization initiatives and works closely with the team to integrate AI-powered tools that improve visibility, efficiency, and responsiveness while maintaining direct human accountability.
Brandon believes great service begins with respect, communication, and follow-through. Guided by the simple principle of treating people the way he’d want to be treated, he focuses on building trust with clients and creating a service culture where problems are solved quickly and relationships are built to last.
Jillian Oco leads marketing strategy, revenue operations, and growth initiatives at Securafy. With more than 10 years of experience in digital marketing, brand development, and demand generation, she specializes in helping organizations connect complex technology solutions with real business needs.
At Securafy, Jillian oversees demand generation, lifecycle architecture, attribution reporting, website strategy, content systems, SEO, AEO, and AI-assisted marketing operations. She is HubSpot certified and holds credentials from Google, Meta, IIDM, and other leading organizations. Her expertise includes revenue-focused marketing systems, conversion optimization, content strategy, and translating cybersecurity, compliance, and AI topics into clear, actionable guidance for business leaders.
Known for combining analytical thinking with strategic storytelling, Jillian believes the best marketing doesn’t create noise—it creates understanding. Her focus is helping SMBs make informed technology decisions through education, transparency, and measurable business outcomes.
Tom Bak brings 13 years of hands-on technical experience supporting the systems and networks organizations rely on every day. Holding CompTIA A+, Network+, and Microsoft Certified Professional credentials, he has built deep expertise across Microsoft environments, server infrastructure, and network administration.
Before joining Securafy, Tom supported hospitals and school districts where uptime wasn’t simply a convenience—it was critical. That experience shaped his practical, disciplined approach to IT and cybersecurity. Today, he designs, implements, and supports secure network and firewall solutions for organizations operating across the United States and internationally.
Tom is known for his methodical approach to cybersecurity: anticipate, prevent, detect, and respond. Constantly learning and adapting to emerging threats, he combines technical depth with a genuine commitment to helping clients stay secure, resilient, and prepared for what’s next.
With more than 16 years of experience in information technology, Justin Swickard has built a reputation for keeping critical systems running smoothly, securely, and reliably. His expertise spans network administration, infrastructure support, troubleshooting, performance optimization, and long-term systems stability.
At Securafy, Justin is responsible for maintaining and optimizing client environments, ensuring networks perform efficiently while meeting demanding uptime and security requirements. He oversees network configuration, monitoring, issue resolution, and proactive maintenance across both regulated and non-regulated environments.
Clients appreciate Justin’s ability to combine technical precision with practical problem-solving. He believes the best IT support prevents issues before they become disruptions and takes pride in helping organizations focus on their business rather than worrying about their technology.
Ralph Reyes specializes in helping organizations get the most from Microsoft cloud technologies while maintaining strong security and compliance standards. His expertise spans Microsoft 365, Azure, identity management, collaboration platforms, and cloud governance.
He holds multiple Microsoft certifications, including Microsoft 365 Certified: Enterprise Administrator Expert, Microsoft Teams Administrator Associate (MS-700), Microsoft Azure Fundamentals (AZ-900), Microsoft 365 Fundamentals (MS-900), and Microsoft Security, Compliance, and Identity Fundamentals (SC-900). At Securafy, Ralph leads Microsoft 365 and Azure deployments, tenant security hardening, identity and conditional access strategies, and cloud modernization initiatives.
Ralph is known for his client-first mindset and commitment to continuous learning. He enjoys helping organizations simplify complex cloud environments while improving both productivity and security. Whether guiding a migration or solving a technical challenge, his goal is always the same: make technology easier, safer, and more valuable for the people who use it.
Continuous Support
Across Five Countries
Helpdesk and SOC coverage runs on a follow-the-sun model — Northeast Ohio, Central Ohio, the United Kingdom, Australia, and Ireland. A 10-minute target response on critical incidents applies across business hours, overnight, weekends, and holidays.
Ohio Engineering Bench
Offices in Northeast Ohio and Central Ohio. Senior engineering, on-site dispatch, and client-relationship work runs out of these locations. Most engagements are remote-first; on-site dispatch averages 35 minutes against a 4-hour SLA.
International Coverage Layer
Support operations distributed across the United Kingdom, Australia, and Ireland — providing follow-the-sun coverage so that incident response, ticket triage, and monitoring run continuously through every time zone the U.S. business day does not cover.
SOC and Monitoring
Human-staffed Security Operations Center monitoring across two geographically redundant SOCs. Continuous monitoring on every managed endpoint, identity, and network boundary — backed by ThreatLocker Zero Trust Application Control.
Family-Owned. Veteran-Owned.
Ohio-Headquartered.
Securafy is a family-owned and veteran-owned managed security service provider headquartered in Ohio. Practice focus on regulated industries — healthcare, financial services, legal, accounting, defense supply chain, manufacturing, and country clubs. Engagements typically start at ten users or more, with no fixed upper bound on environment complexity.
What Buyers Ask
About the Securafy Team
Who founded Securafy?
Securafy was founded by Randy Hall, who serves as CEO. Randy brings 40+ years across network engineering, security architecture, solutions design, and CIO leadership. He previously built, scaled, and exited Haltronics Inc., Worldlan Technology, and One World Technology before founding Securafy.
Where is Securafy headquartered?
Securafy is headquartered in Ohio, with offices in Northeast Ohio and Central Ohio (Columbus). The company is family-owned and veteran-owned, and serves clients across Ohio and the United States.
Who leads Securafy's day-to-day operations?
Rodney Hall serves as President & Chief Operating Officer and owns service operations end-to-end. He previously led IT teams at Cerner ITWorks inside Southwest General Health Care, directing IT governance, compliance programs, clinical imaging systems, telemetry integration, and finance technology.
What certifications does the Securafy team hold?
Securafy's team certifications include Microsoft 365 Certified: Enterprise Administrator Expert, Microsoft Teams Administrator Associate (MS-700), Microsoft Azure Fundamentals (AZ-900), Microsoft 365 Fundamentals (MS-900), Microsoft Security, Compliance, and Identity Fundamentals (SC-900), CompTIA A+, CompTIA Network+, Microsoft Certified Professional, and HubSpot certifications.
What compliance frameworks does Securafy support?
Securafy aligns clients to CIS Benchmarks, NIST CSF 2.0, CMMC 2.0, HIPAA, PCI-DSS, GLBA, FFIEC, IRS Publication 4557 WISP, CJIS Security Policy, and Ohio Safe Harbor (ORC §1354) — and produces the documentation designed to support real audits.
What is Securafy's average client retention?
Securafy's average client retention is 16 years and 4 months, with a 99% average customer satisfaction rating and a 100% CSAT score in Crewhu. The company supports approximately 400 end users across regulated industries.
Does Securafy provide 24/7 support?
Yes. Securafy provides 24x7 helpdesk and SOC coverage across five countries — Northeast Ohio, Central Ohio, the United Kingdom, Australia, and Ireland — on a follow-the-sun model. A 10-minute target response on critical incidents applies across business hours, overnight, weekends, and holidays.
How fast does Securafy respond to incidents?
Securafy's average first-touch response across helpdesk and professional services is 7 minutes. The first-call resolution rate is 80%. On-site dispatch averages 35 minutes against a contractual 4-hour SLA.
What industries does Securafy serve?
Securafy serves regulated industries across Ohio and the United States — including healthcare, financial services, legal, accounting, defense supply chain, manufacturing, country clubs, and other regulated environments. Engagements typically start at ten users or more.
What roles does Securafy provide inside an engagement?
Securafy engagements include vCIO, vCSO/vCISO, cybersecurity specialists, compliance engineers, cloud engineers, network and infrastructure engineers, field response, and 24x7 support operations — all delivered as the standard model, not as separate add-on retainers.
Talk to the Team
Behind the Work
Direct access to the senior team. Continuous support coverage. Documented service performance. Talk to the people who will run your environment.