Learn what to expect for IT support costs, avoid hidden fees, and get exactly what you need. Tailored for small business owners in Akron, Medina, The Greater Cleveland Area, and The Greater Columbus Area.
The Akron, Medina, The Greater Cleveland Area, and The Greater Columbus Area Business Owner's Guide To IT Support Services And Fees
The single biggest benefit Freedom Health has experienced working with Securafy is the top-quality security.
Securafy is always ahead of the game, keeping current with upcoming developments, and protecting us with best-in-class technology and security solutions.
Securafy is proactive in ensuring we are safe, our data is safe, and our client’s information is safe.
When I was asked what the single biggest benefit, we realized in selecting Securafy Inc as our managed security service provider, I said peace of mind.
As you can imagine, the safety and security of our data, our employee’s data, our customer’s data, even out vendor’s data is of paramount concern to us.
If I were talking to someone that was on the fence about choosing Securafy as their IT firm, I would tell them to do it. They are an excellent company with excellent service.
Securafy Inc does far more than other IT firms we have worked with in the past. Securafy Inc continues to enhance their service by constantly adding new layers of cyber security to the managed services they provide us.
Having a dedicated IT team that is there when we need them!
The single biggest benefit we have received since selecting Securafy as our IT partner is having a dedicated IT team that is there when we need them!
The Top 10 Reasons Why You'll Want To Outsource Your IT Support To Us
When you have a computer or IT-related issue, we guarantee a knowledgeable tech will be available via chat to respond within 10 minutes or less. We know downtime costs you time and money, so we ensure fast solutions using secure remote management tools. No more waiting for a technician to arrive—most problems are fixed remotely. You can also reach us via email, phone, or our web portal, whatever is most convenient for you.
We believe in clear, straightforward communication. Our team will provide solutions in plain English, avoiding unnecessary jargon or complicated terms. You won’t be made to feel confused or uncomfortable because you don’t understand the technical side of things—that’s what we’re here for! Our goal is to empower you with the information you need in a language you understand. Visit our Ask the Experts FAQ page to learn more.
Our commitment to your satisfaction is simple: if you aren’t happy with our work, we’ll fix it to your satisfaction without additional charges. If we can’t meet your expectations, the service is free. No hidden clauses, no small print—just results that meet your standards. Learn more about our Privacy Policy.
You’re not relying on just one technician. Our clients are assigned a dedicated tech team, with both a primary and secondary technician who know your network inside out. This team is supported by our experts and monitored through our Network Operations Center to provide 24/7 coverage for potential threats and failures. Our proactive approach ensures real-time monitoring and fast response. Learn more about the team supporting your business.
Your business may not run 24/7, but your network does—and so do we. Our Network Operations Center (NOC) monitors your systems around the clock to protect your data and reduce downtime. We also schedule maintenance after hours to ensure minimal disruption to your operations. To see how we manage your IT needs, check out our Managed IT Services.
Cyber threats don’t sleep, and neither do we. Our Security Operations Center (SOC) works 24/7 to detect, analyze, and respond to security incidents before they escalate. Our team actively monitors your entire network infrastructure to spot potential risks and secure your systems in real time. You can get a more detailed evaluation with our Cybersecurity Assessment to see where your vulnerabilities might lie.
We believe in making information accessible. Our Resource Library is filled with free, downloadable content that covers everything from cybersecurity to compliance, offering valuable insights to keep your business informed and protected.
When we commit to something, we deliver. Every service agreement we sign includes clear, written guarantees about response times, and if we fall short, we pay you. Our commitment to transparency and accountability ensures you always know what to expect. Learn more by booking a discovery call.
Unlike other IT companies that may withhold critical documentation to make switching providers difficult, we provide full transparency. You’ll have access to all your network resources, including passwords, licenses, and technical documentation. We believe in earning your business through great service, not by keeping you in the dark. Try us risk-free with 2 hours of free support.
Our service agreements are clear and free from hidden fees or exclusions. When we quote a fee, that’s exactly what you pay—nothing more. We value honesty and straightforward pricing, so you never have to worry about surprise costs. Request a quote today and see how transparent our pricing is.
Don't lose sleep over IT issues. Experience uninterrupted support with our Managed IT Services. Enjoy 24/7 monitoring to eliminate extensive downtime and keep your operations running smoothly.
Benefit from top-notch Network Security tailored to your needs and budget. Our goal is to provide robust protection so you can navigate the digital landscape with confidence.
We safeguard all your domain and server information, storing it offsite for quick and reliable access. Never worry about data loss again with our Data and Backup Recovery services.
Safeguard your company with our comprehensive Security Services. Prioritize the safety of your business and protect what matters most.
Ohio's Trusted IT Security Partner Since 1989. Securafy offers Managed IT Services, Network Security, Data Backup and Recovery, and Security Services. Protecting your business, anytime, anywhere, on any device
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