Overall Performance
Securafy Achieves Top Marks Across All 8 Pillars
8/8
Pillars at Elite Level
🏆 Award-Winning Status
What Elite-Level Performance Means for Your Business
Securafy is measured against — and exceeds — every benchmark of an elite MSP/MSSP. Across operational maturity, security depth, compliance readiness, executive reporting, and customer experience, we perform at the level the Soteria Award recognizes as the most trusted in North America. These aren’t self-assessments — they’re the criteria used by the industry to separate average from award-winning.
100%
of requirements met
Pillar 1: Core Managed IT Services
24/7 RMM monitoring, automated patching, endpoint management, cloud administration, asset inventory, and a responsive service desk — delivered at the highest operational maturity.
24/7 monitoring & alert triage via Enterprise Remote Monitoring & Management
Automated OS and third-party patch management
Standardized onboarding/offboarding workflows
Documented SLAs with enforced response times
Monthly performance reporting — real KPIs, not just tickets
100%
security built-in
Pillar 2: Real Managed Security Program
Not just add-on tools — a layered, operationalized security program with real SOC triage, response playbooks, and prevention-first architecture that stops threats before they execute.
Zero Trust Application Control default-deny architecture
AI-powered EDR with behavioral detection
24/7 human SOC via 24/7 Human-Operated SOC
Email security: anti-phishing, BEC, impersonation
Documented incident response playbooks
100%
identity coverage
Pillar 3: Identity & Access Security
CISA’s #1 MSP hardening requirement: strong identity controls, MFA everywhere, privileged access management, and immediate deprovisioning on termination.
MFA enforced across all users and systems
Privileged Access Management (PAM)
Same-day offboarding credential revocation
Role-based access control with documented reviews
Dark web credential monitoring
100%
log coverage
Pillar 4: Logging, Monitoring & SIEM
Comprehensive centralized logging, AI-enhanced threat detection, and continuous correlation across endpoints, network, cloud, and identity — not just agent-based monitoring.
Centralized SIEM with 12-month log retention
AI-layered anomaly detection and behavioral analytics
Network traffic analysis and DNS filtering
Cloud and M365 audit log integration
Automated alerting with defined escalation paths
100%
client-facing
Pillar 5: World-Class Customer Experience
DiJulius Group certified in World-Class Customer Experience — the only IT provider in Ohio with this designation. We don’t just fix technology; we earn trust in the moments that matter.
DiJulius Group World-Class Service certification
10-minute guaranteed response time (backed by SLA)
No voicemail — live answers 24 hours/day
Plain-English communication — no geek-speak
Dedicated client success manager
100%
frameworks covered
Pillar 6: Compliance & Governance Depth
Full compliance program delivery — not just documentation. Active GRC management, audit readiness, and regulatory alignment across every major framework.
NIST CSF 2.0, CJIS, HIPAA, GLBA/FFIEC, CMMC 2.0
Full GRC platform — policies, risk register, control mapping
Continuous compliance posture (not annual checkbox)
Automated audit evidence collection
vCISO quarterly strategy sessions
100%
recovery tested
Pillar 7: Backup, Recovery & Resilience
Ransomware-resilient backup architecture with immutable copies, defined RTO/RPO, and regularly tested restoration — so recovery is measured in hours, not weeks.
Enterprise Business Continuity & Disaster Recovery with image-based backup and cloud replication
Immutable, offsite backup copies (ransomware-proof)
Documented and tested RTO and RPO targets
Quarterly restore testing with verification
Tabletop incident response exercises
100%
reporting delivered
Pillar 8: Executive Reporting & Transparency
Board-ready reporting, real-time client portal visibility, and quarterly business reviews that speak business language — risk trends and outcomes, not ticket counts.
CSA portal: real-time ticket, asset, patch visibility
Monthly performance reports with real KPIs
Quarterly Business Reviews (QBRs) — risk-focused
Board-ready compliance and security reporting
Full documentation ownership — always yours
🏆 Soteria Award Winner
Most Trusted MSP
in North America
in North America
8 out of 8 pillars — 100%