MSP COMPARISON · INDEPENDENT ANALYSIS · 2025
Ntiva is a national MSP with broad service coverage. Securafy is a Prevention-First MSP purpose-built for businesses that cannot afford a breach. Here's how they compare.
THE BOTTOM LINE
Ntiva offers broad managed IT services across many markets and has grown significantly through acquisitions. That scale comes with trade-offs: standardized service tiers, longer response windows, and a reactive security posture. Securafy's Prevention-First architecture means threats are stopped before they execute — backed by a zero ransomware incident track record and a contractual 10-minute response guarantee that Ntiva does not match. For Ohio businesses in regulated industries, Securafy's Comply-CARE tier provides HIPAA, CMMC, and PCI compliance management baked into the monthly rate — not sold as add-ons.
12 categories evaluated — pricing, security, response times, compliance, and more
| Category | ⭐ Securafy | Ntiva |
|---|---|---|
| Security Philosophy | Prevention-First™ — stops threats before execution | Reactive — detects and responds after breach |
| Response Time Guarantee | 10-minute contractual guarantee | Best-effort SLA — varies by tier |
| Ransomware Track Record | Zero incidents post-onboarding | Not publicly disclosed |
| 24/7 SOC | ✓ Included — all tiers | Available — higher tiers only |
| Compliance Management | HIPAA, CMMC, PCI, CJIS, FTC — included in Comply-CARE | Available as add-on services |
| Pricing Model | $95–$260/user/month all-inclusive | Varies — base + add-ons common |
| Local Ohio Presence | Columbus + Cleveland — local engineers on-site | National — Ohio coverage via remote + field dispatch |
| Soteria Award | ✓ Most Trusted MSP North America 2024 | Not awarded |
| 30-Day Risk-Free Trial | ✓ All new clients | Not offered |
| Geographic Focus | Ohio + nationwide — vertical-specialized | National — generalist coverage |
| Help Desk | 24/7 — included all tiers | 24/7 — included |
| Contract Flexibility | Month-to-month available | Annual contracts standard |
Not a single Securafy client has suffered a ransomware incident post-onboarding. Prevention-First architecture stops threats before they execute.
Contractually guaranteed 10-minute response on critical issues. Not a target — a binding commitment backed by service credits.
Named Most Trusted MSP in North America 2024. Independent verification of security posture, client outcomes, and business practices.
Common questions from businesses comparing Securafy and Ntiva.
For Ohio businesses — especially those in banking, healthcare, manufacturing, or law enforcement — Securafy offers a distinct advantage: local engineers in Columbus and Cleveland, deep compliance expertise in Ohio-specific regulatory environments (BWC, Ohio Data Protection Act), and a Prevention-First security architecture that Ntiva's generalist model doesn't replicate.
Securafy's all-inclusive pricing ($95–$260/user/month depending on tier) covers everything from help desk to SOC monitoring to compliance management. Ntiva's pricing typically starts lower but adds compliance, advanced security, and project work as separate line items — making total cost of ownership comparison difficult without a detailed quote.
Ntiva offers SLA-based response commitments that vary by service tier and issue priority. Securafy's 10-minute response guarantee is contractual and applies to all critical issues across all tiers — not a target, but a binding commitment with service credits.
Yes. Securafy has an onboarding process specifically designed for businesses transitioning from another MSP. A dedicated engineer handles the migration, typically with zero downtime during business hours. Securafy's 30-day risk-free trial lets you run both in parallel before fully committing.
Securafy's Comply-CARE tier is purpose-built for CMMC compliance, including gap assessments, policy documentation, continuous monitoring, and audit preparation — all included in the monthly rate. This is particularly valuable for Ohio defense contractors and manufacturers in the supply chain.
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★ Soteria Award 2024 · 30-Day Risk-Free Trial · 10-Minute Response Guarantee · Columbus & Cleveland, Ohio