The Challenge
As a growing equine health company based in Aurora, Ohio, Freedom Health LLC needed reliable IT systems and strong cybersecurity — without the overhead of an internal IT team. The business was scaling, and disconnected tools, limited oversight, and the persistent risk of downtime or data loss were making it increasingly difficult to operate efficiently.
They also had blind spots. No one had conducted a thorough review of their compliance obligations or their vendor billing — two areas that would prove to be significant opportunities once Securafy got involved.
The Solution
Securafy deployed a fully managed IT and cybersecurity program that gave Freedom Health the stability, visibility, and protection they needed to operate with confidence:
- Managed IT Services — 24/7 monitoring, endpoint management, patch management, and help desk support across all systems
- Cloud Services — Migration and management of cloud infrastructure to improve reliability and scalability
- Remote IT Services — Responsive remote support for the distributed team
- I.T. Consulting — Strategic technology guidance aligned to business growth objectives
- PCI Compliance Support — A full compliance review that delivered two unexpected wins
The PCI Compliance Discovery
During the engagement, Securafy conducted a PCI compliance review to ensure Freedom Health met requirements for handling payment card data. The review delivered two outcomes the client hadn't anticipated:
- Freedom Health was brought into full PCI compliance, eliminating the financial and reputational risk of non-compliance
- The review uncovered unused credit card machines that were still being billed — equipment sitting idle but generating monthly charges. Securafy identified and eliminated these unnecessary expenses, creating immediate cost savings
This kind of proactive discovery — finding problems the client didn't know existed — is characteristic of how Securafy approaches managed services: not just keeping the lights on, but actively looking for ways to improve the business.
The Results
With Securafy managing their IT and security, Freedom Health now operates with the stability and visibility they needed to grow:
- 99.99% system uptime — virtually no downtime impacting operations
- Fast, consistent support response averaging under 4 minutes
- Full PCI compliance achieved and maintained
- Immediate cost savings from the elimination of unused billing
- Stronger cybersecurity posture protecting client and business data
- The team can now focus on growing the business instead of managing technology
Key Takeaways
The Freedom Health engagement illustrates a pattern that appears repeatedly in Securafy's client work: when a business gets truly managed — not just supported — the benefits extend beyond what they originally hired for. A PCI review that finds hidden billing waste. A security assessment that prevents an incident before it happens. Proactive management that surfaces opportunities the client had no visibility into.
Freedom Health didn't just get reliable IT. They got a partner that made their business better.
"The single biggest benefit Freedom Health has experienced working with Securafy is the top-quality security. Securafy is always ahead of the game, keeping current with upcoming developments, and protecting us with best-in-class technology and security solutions."