Managed Security Services

Managed Detection and Response (MDR): 24/7 Human-Operated Threat Detection for Ohio SMBs

Managed Detection and Response (MDR) is the operational security function that monitors your environment around the clock, investigates suspicious activity, and responds to confirmed threats before they cause damage. For Ohio SMBs that cannot staff an internal security team, MDR provides enterprise-grade threat detection at a predictable monthly investment.

Quick Answer

MDR (Managed Detection and Response) is a managed security service that combines 24/7 monitoring of endpoints, networks, and cloud environments with human analyst investigation and active response to confirmed threats. Securafy's MDR is included in Secure-CARE and Comply-CARE tiers — real analysts, not automated playbooks, evaluate every alert.

What MDR Includes and How It Works

Continuous monitoring: Securafy's SOC ingests telemetry from endpoints (EDR), networks, Microsoft 365, cloud environments, and identity systems. Every event is correlated against threat intelligence and behavioral baselines to identify anomalies.

Human analyst triage: Every elevated alert is reviewed by a trained SOC analyst — not an automated playbook. Analysts apply context and judgment that automation cannot: is this unusual login from the same employee who travels frequently, or a genuine account takeover?

Confirmed incident response: When a threat is confirmed, Securafy's response team takes immediate action — isolating affected endpoints, blocking malicious connections, containing lateral movement, and coordinating with your team. Mean time to respond is under 4 hours for critical incidents, contractually guaranteed.

Threat intelligence integration: Securafy's SOC monitors active threat intelligence feeds for ransomware campaigns, CVEs affecting your software stack, and emerging attack techniques relevant to your industry. Proactive defense adjustments are made before attacks arrive.

MDR vs. SIEM vs. Traditional Managed IT

Many MSPs offer "24/7 monitoring" that is, in practice, automated alerting with human review only during business hours. Securafy's MDR is different:

Traditional Managed IT (Essential-CARE): Monitors system health, patch status, and uptime. Responds to IT issues. Does not investigate security threats.

SIEM (Security Information and Event Management): Aggregates and correlates logs from across your environment. Generates alerts. Requires a human team to investigate and respond — SIEM is a tool, not a service.

MDR (Secure-CARE and Comply-CARE): Combines the monitoring capability of SIEM with trained human analysts who investigate every alert and take response actions. Included in Securafy's security tiers — no additional platform or team required.
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Frequently Asked Questions

MSSP (Managed Security Services Provider) is a broader category that includes MDR but also encompasses compliance management, vCISO services, and GRC. Securafy is both an MSP and an MSSP — MDR is one component of the security services delivered through Secure-CARE and Comply-CARE.
Securafy guarantees a 10-minute response time for IT issues and escalated security alerts. For confirmed security incidents, our contractual MTTR (mean time to respond) is under 4 hours. All guarantees are backed by our SLA.
No. Securafy deploys lightweight software agents on endpoints and configures log forwarding from network devices and cloud environments. No hardware procurement is required. Onboarding typically takes 5-10 business days.
With Zero Trust Application Control active (Secure-CARE), ransomware cannot execute — the SOC alert fires on the attempted execution, not after damage begins. In the rare event of a broader incident, Securafy isolates affected systems, preserves forensic evidence, activates your incident response plan, and coordinates with cyber insurance counsel if needed.

Get a Free MDR Assessment

Securafy will review your current security monitoring capability, identify detection gaps, and recommend the right MDR coverage level for your environment and risk profile.